Project Manager Customer Service

MAREK POLAKIEWICZ

Phone: 951-***-**** • Email: ****************@*****.***

***** ******* ****, ********, ** 92591

PROFILE ■ Proven ability to surpass goals and attain objectives.

■ Skilled at developing client relationships and generating loyalty.

■ Enthusiastic, creative team player with strong problem solving, organizational skills and communication skills.

EXPERIENCE

Craft Woodworks

Project Manager, Temecula CA 2004 – 2012

■ Successfully ran operations while the owner was away.

■ Generated leads which resulted in a 10% increase in sales for the year.

■ Managed supplies to appropriate levels for every job.

Pala Resort & Casino

Gift Shop Clerk, Temecula CA May 2008 – July 2009

■ Supervised store during manager’s extended absences.

■ Successfully built return business through exemplary people skills and honed salesmanship.

■ Kept the store clean, safe and organized.

AWARDS

■ First place in companywide customer service essay contest

■ Sales contest winner

■ Perfect attendance

■ Employee of the month

SOFTWARE

■ Windows Operating System and Microsoft Office

■ Email, Youtube, Facebook, Twitter, Ebay, and other social media

■ Data transfers, downloading programs, and uploading files

MISC.

■ Writing- Letters, communication, and creative pieces

■ Typing speed of 80 words per minute

■ Public speaking and presentations

EDUCATION University of Phoenix

■ Master of Business Administration - February 2012

■ Bachelor of Science in Business Management - June 2010

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