Objective
To obtain a challenging position in which professional experience and a commitment to excellence will have valuable purpose
Experience:
July 2007- Present Parameds Kew Gardens, NY
Medical Retriever
? Handled high volume of calls
? Covered full range of customer services; obtained all information for resolution of transactions
? Provide efficient, accurate, and speedy service for our client
? Resolved delinquent account balance
Nov 2006- June 2007 MMB Processing Acworth, GA
Contract Loan Processor
? Develop and maintain working relationships with mortgage brokers
? Coordinate and organize documentation received from third parties, brokers, and borrowers necessary to underwrite each loan
? Enter and verify accurate information and status for each loan that is maintained during the underwriting process
? Serve as primary point of contact with brokers, borrowers and third parties to order, receive and assemble files for each transaction
July 2006-Nov 2006 NLC of Georgia Atlanta, GA
Contract Loan Processor
? Develop and maintain working relationships with mortgage lenders
? Coordinate and organize documentation received form third parties, loan officers, and borrowers necessary to underwrite each loan
? Enter and verify accurate information and status for each loan that is maintained during the underwriting process
? Serve as primary point of contact with brokers, borrowers and third parties to order, receive and assemble files for each transaction
Jan 2006- Jul 2007 First NLC Atlanta, GA
Loan Processor
? Organize documentation received from loan officers and borrowers necessary to underwrite each loan
? Enter and verify accurate information and status for each loan that is maintained during the underwriting process through closing with the database
? Serve as a primary point of contact with the borrowers, the underwriter, and third parties to order, receive and assemble files for each transaction
Feb 2003- Oct 2005 Comcast Silver Spring, MD
Customer Account Executive
? Handled high volume of calls
? Covered full range of customer services; obtained all information for resolution of transactions
? Answered customer questions regarding billing, collections, service problems, product, and features
? Resolved delinquent account balance
? Corrected errors and discrepancies on customer billings as necessary
Education:
University State of New York at Stony Brook Stony Brook ,NY
B.S. Economics, 2002
Capstone Institute of Mortgage Finance Marietta, GA
Certificate in Loan Processing, 2006
Computer Skills:
? MS Word, MS Excel, Internet Explore, Caylx, Pro V, Type: 50 wpm
References:
References are available on request.