Adaptable, Social, Home, Office, Lab, Outdoors, Driving, etc

JUDY JOHNNETTA SCOTT

OBJECTIVE

To use my personality, talents and skills in a way that is beneficial.

EXPERIENCE

**** – 2009 Houston, TXDelivery Expert§ Deliver customers order in a safe and efficient timely manner§ Assist in store in between deliveries: Answer phones and take orders, help prepare orders, do dishes, take out trash, laundry, prepare and fold pizza boxes. Clean surfaces when necessary§ Give professional and courteous service in and out of the store.2006 – 2007 The Perfect Light Spring, TXAdministrative Assistant§ Assist in detail scheduling of appointments for sales staff and/or customer§ Assist in detail reports, Light Accounts Receivable§ Answer inbound calls/Customer Service§ Filing, Typing, problem solving, apply for ground markings for landscape lighting installs2004 – 2006 Hoffer Furniture Houston, TXSales Associate§ Top Sales Often.§ Top 10 Lists.§ Positive Encouragement of Others.

2003 - 2004 The Room Store Furniture Houston, TXIn-house Financing - Clericaln Create purchase ticket for customer’s purchases and reserve pieces.n Submit credit applications for financing.n Research and resolve customer conflicts with reassurance.

1996 - 2003 RV Clean Detailing Houston, TXOwner/Operatorn Detailed inside of motor homes.n Detailed wash and wax outside of motor homes.n Provided excellent customer service.

1992 – 1996 United Parcel Service HOUSTON, TX§ CALL CENTER OPERATOR/DATA ENTRY§ HANDLE ALL CALLS COMING IN.§ SET UP PICK-UPS, GIVE RATES FOR SHIPPING, HELP CUSTOMER LOCATE PACKAGES. § ASSIST CUSTOMER WITH INFORMATION FOR SHIPPING REQUIREMENTS.§ HELP CUSTOMERS WITH RESOLVING ISSUES.EDUCATION

1976 - 1979 Sam Houston Senior High Houston, TX n Vocational Office Education.n Graduated with a “B” average.

INTERESTS

Family, alternative health, decorating and fashion.

SUMMARY

My strengths include: the ability to listen closely, meet the needs of others and deadlines, while paying attention to detail. I have a warm, helpful personality and that comes across to others. Self-motivated, organized and capable of working with minimal supervision.

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