Melissa Sanson 832-***-**** ***************@*****.*** OBJECTIVE: A responsible and rewarding position in an organization seeking an individual with demonstrated achievement, organizational and interpersonal skills.
EXPERIENCE: JKJ PATHOLOGY – JOHN E. KACHER, D.D.S. Certified Oral Pathologist, The Woodlands, TX
2010-Present Lab Case Manager
• Responsible for all administration for private practice oral pathology lab
Initial contact for patients, referring doctors and business associates
Assist in all phases of exhibit conferences to promote Lab for increasing client base
Handle accessioning of biopsies and grossing specimens
Maintain biopsy kit creation, supplying, shipping and receiving
Prepare daily deposits, account receivables/payables
Comply with OSHA and HIPAA standards and medical waste requirements
2009 – 2010 KACHER DENTISTRY – JOHN E. KACHER, D.D.S., The Woodlands, TX
Administrative Assistant – promoted to Lab Case Manager
Initial contact for patients, referring doctors and vendors
Scheduled patient appointments and doctor’s business meetings
Answered multi-phone lines while maintaining patient registration and general office duties
Coordinated cases with other staff members to ensure patient’s needs were met
Created several practice protocol systems that warranted promotion within company
2007-2009 The Coffee Pot, San Marcos, TX
Barista/Waitress
Held supervisory key-holder position for high volume store
Performed store opening and closing procedures, Prepared and served beverages and foods
Analyzed and Maintained supply inventory
Communicated with customers to increase store sales
2002-2007 Starbucks Coffee, The Woodlands, TX
General Barista
Initial customer contact for fast-paced, high volume store
Responsible for beverage preparation and delivery
Evaluated and reported store inventory needs to management
Maintained successful drive- thru operations to ensure customer satisfaction
INTERNSHIP: The Menil Collection
8/2009-12/2009 • Worked in the development office for special event planning, library collection and database
EDUCATION:
2009 Texas State University – Bachelor’s in Art History
2001-2005 Sam Houston State University / Lone Star Community College – General College Courses
2001 The Woodlands Christian Academy – High School Diploma
SIGNIFICANT • Exceptional communication, organization and analytical skills
QUALITIES: • Self motivated, goal oriented, dependable and trustworthy
SKILLS: Microsoft Office, File maker Pro, Dentrix Dental Software, General Office Equipment
REFERENCES AVAILABLE UPON REQUEST