Sales Customer Service

MARDY KOZELIAN 617-***-****

** ******** *** ******@*****.***

Waltham, MA 02453

Invariably exceeding sales expectations / Superior relationship building skills by implenting a consulting-sales technique / Perpetual customer loyalty / Decorated with top producer awards.

SELECTED ACCOMPLISHMENTS

• Promoted into management role ahead of anticipated goal

• Average funding of over $20 million/month

• Member of the “$250 Million Dollar Club”

• Awarded “Top Pacesetter” by RVP for New England Region

• Awarded “Platinum Producer”- Ranked in top 5% nationally of 400 A.E.’s

PROFESSIONAL EXPERIENCE

Sales Representative/Assitant Manager

Basement Technologies, Brockton, MA 2010 – 2011

Lead efficient sales training and development meetings throughout week.

Attended managers meetings to deliver feedback from sales reps., production staff and customer comments.

Involved in interviewing, training and the mentoring of new hires.

Met property owners, built rapport, and conducted inspections to design best solution for their basement waterproofing and basement re-finishing needs.

Informed, pre-qualified and advised clients of various finance options and required documentation.

Sr. Business Broker

Vested Business Brokers, Waltham, MA 2009-2010

Conducted presentations to promote company recognition and advantages of company marketing expertise.

Entrusted with financials to analyze, properly determine value and establish asking price of businesses.

Scheduled meetings with buyers and sellers as well as assisted negotiations to satisfy all involved parties.

Account Executive

Indy Mac Bank, Irvine, CA 2007- 2009

Promoted and educated clients on company requirements to ensure the most efficient submission process.

Networked using mortgage broker relationships and existing client support to establish new accounts.

Monitored client pipeline daily to achieve highest possible closing ratio.

Business Development Representative

WMC Direct, (General Electric Company) Woburn, MA 2004-2007

Recruited, trained, mentored and managed top producing sales team for four consecutive years.

Focused on selling personal customer service and company strengths in the mortgage finance industry.

Conducted sales meetings/presentations for exisitng and prospective clients.

Reviewed mortgage loan packages including credit reports and federal loan documents for accuracy and authenticity.

Represented WMC/GE Money at trade shows and networking events to strenghthen and build client base.

Account Executive

Finance America, Irvine, CA 2001- 2004

B2B cold calling used to establish and maintain mortgage broker relationships as vehicle for new business.

Acted as liaison between brokers and hub office in Pittsburgh to provide seamless transitions from loan submission to loan closing.

Bachelor of Science -Wentworth Institute of Technology – Boston, MA

Contact this candidate