Cisco Engineer

LEWIS W. LEFRANCOIS JR.

***** *** ****** ********, ** 92562

Phone 951-***-**** Cell ***********@*****.***

OBJECTIVE

Seeking a position as a Cisco Network Administrator with a professional company that can utilize my knowledge and proven experience in Cisco routing and switching, network administration as well as leadership and supervision.

CERTIFICATIONS

Cisco Certified Network Professional (CCNP(Expired, in the recertification process )

Cisco Certified Design Associate (CCDA)(Expired, in the recertification process )

Cisco Certified Network Associate (CCNA)

Cisco Certified Network Associate Voice (CCNA Voice)

Certified Hewlett Packard Computer Repair Technician

CompTIA Security +

SUMMARY OF SKILLS

Over 10 years of professional and senior level experience in information technology to include Cisco router and switch configuration, network administration, design, engineering, high level troubleshooting and 2nd level support.

Extensive knowledge and experience working in over 500 different networking environments from nationwide networks with over 300 locations and 10,000 users to small dynamic networking environments with 10 users.

Excellent problem resolution skills in identifying and resolving network problems relating to connectivity, protocol, transport and router/switch related issues.

SUMMARY OF TECHNICAL SKILLS

Network Technologies Routing Protocols: RIP, RIPv2, OSPF, ISIS, IGP, EIGRP, BGP, EBGP, X.25, Frame Relay, ATM

Transport Protocols: TCP, IP, PPTP, IPX, SPX, NWlink, NetBEUI, NetBIOS

Routers: 700,1700, 2500, 2600, 3600, 4000, 5500, 6500 series Cisco, Westel, Acatel

Switches/Hubs: Netgear, Cisco Catalyst, HP

Networking: Active Directory, DNS, DDNS, WINS, DHCP, FTP, DFS, RAS, RIS

Operating Systems Enterprise: Microsoft Windows 2000 Server, Microsoft NT4.0, Cisco IOS

Desktop: Windows 2000 Professional, Windows 9x, XP, ME, DOS

Applications Data Backup & Recovery: Veritas Backup Exec, HP Backup, RAID: Mirror, Striping, Tape Drives

Remote Access: PC Anywhere, Terminal Server

Messaging: Microsoft Exchange 2000, MS Exchange 5.5

Security Antivirus: Symantec Enterprise Anti-Virus Server & client, MS VPN, various 3rd party VPN clients.

Access: NTFS/Share permissions, GPOs, Cisco Access/Extended Access Lists, VLANs, NAT

Encryption: PAP, CHAP, MS-CHAP, PPTP, L2TP, Ipsec, Kerberos, Registry, Wireless

Hardware Computers: Personal computers, laptops and servers; IBM Clones, Dell, Compaq, and HP

EDUCATION

Tech Professional Academy Irvine, CA

LAN/WAN + Security Track – MCSE 2000, MCSE 2003, CCSP 2004

International Consortium of Technology Professionals (ICTP) Anaheim, CA

Cisco Expert – Graduate level enterprise training 2002-2003

DeVry Institute of Technology Industry, CA

Associates – Telecommunications Management 1991

PROFESSIONAL EXPERIENCE

LanWan Professional Tustin, CA

Online Partnership Manager /Program Mentor 2011-Current

Establish Online partnerships with Internet Technology Companies. Qualify candidates for Cisco training, program mentoring. Work on Cisco training in a lab environment. Worked on voice, wireless and security modules. Setup cisco firewalls, ASA 5505, setup cisco unity express. Worked with 7940, 7906. Configured 2621 , 3550, 6500 series.

Windsor Closets and Cabinets, Inc. Temecula, CA

Operations Manager/ Network Engineer 2003-2010

Ran day to day operations, including scheduling installations and manufacturing of products. Worked with the Design staff in pre-sales and estimates. Negotiated contracts and overseeing of inventory control. Installed and Repaired products and took care of customer support.Design and Installed servers and monitored network. Installed Cisco 2500 series routers, Cisco 1900 Series Switches. Ran cabling. Installed Nortel Phone system. Proficient with Microsoft Office. ( excel spreadsheets, Powerpoint, word, etc.) Occasionally consulted outside clients on equipment Upgrades. touched on VOIP.

Various Consulting/Contract Positions San Bernardino, CA

Network Consultant 2002-2003

Worked as senior/professional level independent consultant performing various consulting activities ranging from Cisco network engineering, enterprise application support, network engineering and administration for clients such as Washington Mutual and Windsor Closets.

Part of a Siemens deployment team responsible for the configuration and deployment of all major Cisco routing and switching equipment for all branches of Washington Mutual across the United States.

Uniquely configured over 1000 pieces of enterprise-level Cisco equipment including 2600, 3500, 3600, 4000 and 5500 series routers and switches for over 250 Washington Mutual bank branches from technical specifications, engineering documentations and network documentation.

Configurations performed on the routers and switches include but not limited to setting up all IP and related configurations, configuring interfaces such as 2A/S, T1 CSU/DSU, setting up Cisco switched VLANs for logical network segmentation and security, Gigabit interface configuration for high speed gigabit switch trunking, and VPN configuration for remote access.

Additional activities performed include but not limited to general network administration, file and directory design and maintenance, enterprise applications implementation and maintenance, network security administration, network monitoring, network backup and 2nd level desktop support.

SBC Advanced Solutions Anaheim, CA

Systems (WAN) Technician 2000-2002

Part of the Advanced Solutions Inc. (ASI) Team that was responsible for providing LAN/WAN connectivity to over 500 businesses in the greater Orange County area.

Lead a team of over 10 WAN technicians that was responsible for installation and troubleshooting of routers including Cisco, Acatel and Westel for corporate and small business clients at the rate of over 40 tickets per day.

Technical responsibilities included hardware wiring and setup, software configuration, design and implementation of IP addressing scheme, verification and testing for both internal LAN and external WAN connectivity .started working with IP telephony for small to large sized organizations. Call manager 3.2.

Other responsibilities included 2nd level escalation support to other technicians, inventory management of WAN equipment prior to implementation, and general personnel management of technicians on an as needed basis.

American Laser Services Corona, CA

Technical Services Manager 1993-2000

Managed a team of 5 technicians responsible for the installation, configuration, administration, and troubleshooting of desktops, servers and networking devices for over 250 contracts in the greater southern California area to include management of a combined total of over 1000 servers and over 6000 desktops running Windows NT 4.0, Windows 9x, Windows 2000 and Windows XP and Cisco routers from 1700 series to 4000 series.

Responsible for annual service contract revenue of over $1,500,000 with local and national clients such as American Title, Fluor Daniels, ARB Construction and Stuart Title.

Other duties included but not limited to break/fix problem resolution, hardware/software conflicts, network connectivity, user administration involving directory permissions configurations, network printing and IP addressing.

Other responsibilities included consultation on purchase and upgrade of new technologies to existing and prospective clients, vendor relations with various wholesalers and manufacturers, inventory management of stored equipment, and work scheduling of other technicians.

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