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Sales Security

Charlotte, NC, 28213
August 13, 2012

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Renee R. Holloway

***** ****** **** ****** • CHARLOTTE, NC 28213

HOME 704-***-**** • MOBILE 704-***-****

Career Profile

Results driven professional offering over 14 years of diversified managerial, customer relations, collections, operational processing, product referral and retail sales expertise. A dynamic team member who is also effective in a self-directed environment

• Strong communication, organizational, and analytical skills

• Known for implementing cost effective problem resolutions


B.S. in Business Administration with a concentration in Management

North Carolina A&T University Greensboro, NC 1995

Professional Experience

Bank of America (1/2010 – Present) Charlotte, NC

Securities Specialist, Global Market Operations and Middle Office

• Execute the on boarding process of new corporate investment accounts, that require special handling due to their complexity, in a production environment with a 98% accuracy rating

• Review legal documentation to ensure all compliance and governmental regulations are upheld

• Facilitate timely fulfillment of account maintenance requests from business partners

Time Warner Cable Arena (10/2004 – Present) Charlotte, NC

Security Supervisor for the Safety & Security Department

• Responsible for managing a team of up to 75 security personnel during events that are held at the arena by assigning positions and regulating work schedules/breaks while ensuring the safety of all guest & employees in attendance. Accountable for handling the accident/injury/illness reports for guest and employees that occur on the premises

• Provide training to new & present employees on all security related obligations. Conduct escorts for celebrates & professional athletes to their appropriate destinations.

• Started in Guest Services role and after one year was promoted to Supervisor within the Safety & Security Department

Bank of America (7/1999 – 12/2009) Charlotte, NC

Treasury Service Advisor, Officer

• Efficiently serviced a portfolio of Fortune 500 companies with an estimated worth of $400 million in annual revenue

• Interacted continuously with internal business partners as well as clients to provide day to day account servicing and problem resolution for routine to complex inquires

• Facilitated client visits and conference calls while effectively communicating opportunities for improvement and streamlining processes which generated an increase in annual revenue earned by the Sales team by at least 20%

Bank of America (6/1998 – 6/1999) Charlotte, NC

Commercial Loans Lien, Officer

• Reviewed loan documentation for new, renewal and modification loans to ensure compliance with Credit Policy and State regulatory requirements

• Processed and filed recorded liens for Commercial Loans within North and South Carolina to ensure fulfillment of the bank’s secured interest

Bank of America (5/1997 – 6/1998) Charlotte, NC

System Support Specialist IV

• Processed loan payments and loan modifications

• Worked closely with Commercial Loan Administration, Credit Policy and Relationship Managers to accurately process payments, advances, and more complicated activities such as accrual, non-accrual and charge-off loans

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