Years Experience System

Musa Mustafa

** ********* ***.

Jackson, NJ *****

****.*******@*****.***

Phone: 732-***-**** Cell: 201-***-****

SUMMARY:

• Seasoned IT professional with over thirty years experience in IT Operations and Vendor Management.

• Prior responsibilities included management of staff up to twelve.

• Independent performer.

TECHNICAL SKILLS:

Hardware: IBM Mainframes, IBM 3495 Automated Tape Library, IBM 3480/3490 Tape Drives, IBM Virtual Tape System, EMC DASD with SRDF, Xerox 4635 and DP090 Printers, and FileTek Optical Disk Subsystem.

Software: Z/OS Operating System, JCL, TSO, IBM OPC/ESA Automated Scheduling System, CA-1 Tape Management System, Peregrine Problem Management System, IBM OnDemand and Mobius View Direct Archive Report Systems, RACF Data Security, and Security for DST TA2000.

SUMMARY OF QUALIFICATIONS:

• Assisted Vice President of IT Operations and was responsible for IT Operations in his absence.

• A member of the SAEM change control team as well as the MST/TAPSco team. Coordinated system changes with the business units and technical areas.

• Support the Platform Technology Security group in processing user requests in both MST mainframe and DST TA2000 to provide them with system access.

• Managed the activities of the Job Setup, Production Control and the Tape Library Departments.

PROFESSIONAL EXPERIENCE:

2003 – 09/2008 MORGAN STANLEY TRUST

A primary liaison between MST and the TAPSco Data Center and IT Engineers

Member of the teams responsible for the following:

o Conversion of View Direct to OnDemand

o CICS upgrade to current level

o Z/OS Mainframe upgrade to current level

o Tivoli upgrade to current level

• Review special processing jobs scheduled to insure they are correct.

• Process user requests for system access to the mainframe and DST TA2000

• Review the weekly change control of special events scheduled for the weekend processing.

• Process quarterly reports for the mainframe and DST DTK system access.

• Coordinate system changes/upgrades with business units and technical areas.

1985 – 2003 MSTRUST (DEAN WITTER TRUST/FIRST JERSEY NATIONAL BANK)

• Production Control Manager with over 15 years experience supporting Operations and Application Systems.

• Directed Production Control staff of 12 employees.

• Implemented procedures and systems to increase and enhance production. Processed over 1,200 jobs daily utilizing IBM’s OPC Scheduling system, reviewed amended jobs, and assigned to the proper department for resolution.

• Insured that all service level are met and all output reports, checks and the off-site storage backups were validated and delivered.

• Verified that all released programs and procedures were moved into production and validated,

• Maintained Vital Records/Iron Mountain and Source File/DSI off site storage facilities for tapes and optical disks.

• Established and maintained internal Standards and Operating Procedures and associated documentation for all departments.

• Maintained forms’ inventory and tape and printer supplies for the data center.

• Managed disaster recovery processing at offsite location.

1973 – 1985 FIRST JERSEY NATIONAL BANK

Held various positions from Console Operator through Supervisor in a state of the art Data Center processing both banking applications and Mutual Funds for Merrill Lynch, Dean Witter and others

• Insuring that processing was completed on time and correct.

• Insuring that all service levels are met.

• Insuring that all operators are cross-trained in all functions.

• Processed and printed mutual funds quarterly checks and consolidated statements. Volume of printing was five million pages quarterly.

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