Judith P. Cooper,
**** ****** ****** *****, *************, GA 30045
770-***-**** home 404-***-**** cell email: ********@*****.***
• Information Technology experience .Project Management/Training
•Strong Analytical Skills . Excellent communication skills
•Extensive Management experience
.Outstanding skills in end to end Project Management •Strong Organizational/Leadership skills
.Results Driven and Effective communicator
.Vendor Management
EMPLOYMENT HISTORY
AT&T- Access Project Manager-Network Service Delivery May 2007 – Sept. 2008
Atlanta, Georgia
Responsibilities included daily tracking of ASR issuance and critical date management
Ensured order activity is accurate based on Local Access Supplier requirements
Maintained detailed spreadsheets of ASR activities and issues
Interfaced with access suppliers to resolve order issues, manage critical dates
Ensured timely and accurate order processing, and identifying and documenting potential issues
Coordinated and scheduled/attended weekly conference calls for Starbucks, PIU projects
Managed all phases of access-related issues associated with large projects
Installed critical dates, circuit order acceptance and arranged timeframe for tech to visit site
Identified, coordinated and scheduled tasks both internally and externally, and managed those tasks throughout the life cycle of the project
Recovered 1 Million dollars during the transition of PIU conversion project
Recognized by Regional Director for (1 Million dollars) revenue saved on PIU conversion,
National Starbucks WIFI project
IDAT-(Oracle Ebusiness Suite,Item Master)-Responsible for distributing to a group of 25 individuals daily info from AT&T Adhoc reporting and in house SCM system where it pull from the main data base of circuit facilities/ assignment showing all vendor information and lifecycle information.
AT&T-KForce-Provisioning Disconnect Engineer March 2002 - Sept 2006
Provisioned T45, OCX, ATM and T1.5 High Speed circuits
Experienced following design specifics for MACD and new installs
Installed/Disconnected ATM, frame relay and private line service
Managed the life cycle process flow to final test completion
Performed UAT testing for AT&T software packages (USRP)
Informed customers (Northrop Grumman, Thyssen Krump, Duke University) of circuit delivery/disconnect dates. Disconnected 12-15 circuits order request daily.
Recognized by Center Director for saving the Southeast region 100k in lost revenue on timely disconnect of circuits Experienced with AT&T- voice, data, frame relay, and complex networks