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Customer Service High School

Sharon Hill, PA, 19079
August 16, 2012

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Adrienne L. Bacon

**** *********** **., ****** ****, PA19079


Summary of Qualifications

• Over 10 years of customer service experience

• Approximately 3 years of experience in an office setting

• Responsible for scheduling 10 staff members on a weekly basis

Relevant Experience

Rite Aid Pharmacy August 2006 - Present

Pharmacy Technician/Cashier

• Fill Prescriptions for patients (i.e. type, refills, count medication, reconstitution).

• Handle credit/debit and check transactions

• Contact insurance companies, such as Medicaid, Medicare, commercial pay and private payer and physicians for patients as well as prior authorization

• Order and stock medication by brand and generic

• Train personnel on computer software; file prescriptions

• Knowledge of Medical terminology

Patti’s Kitchen September 2008 – May 2009

Office Assitant

• Filed receipts and paperwork

• Organized office to create a clutter free environment

• Answered phone calls and inquiries from customers

• Knowledge of PC, word processing, spreadsheet and internet

Russell Conwell Center September 2006 - May 2008

Bulletin Board Coordinator/ Student Worker

• Thought of creative ideas for the bulletin boards that were both fun and educational

• Faxing, filing of paperwork on a daily basis

• Ran errands around campus and made deliveries

Future Stars Day Camp

Camp Counselor June 2002 – August 2007

• Monitored kids from ages 3 to 13 years old.

• Swam with children

• Taught children about science and art


Archbishop Prendergast High School Diploma: June 2006

Temple University Bachelor’s Degree: May 2013

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