Customer Service Sales

Michael J. Lucas

**** **** ** ******* ****. #*** - Buford, Georgia 30519

951-***-**** - ****************@*****.***

OBJECTIVE

Seeking an opportunity in the Energy and Utilities field where my education and skills will be utilized effectively and there is opportunity for continued learning. Qualifications include: Heavy equipment operation, Equipment maintenance, All weather outdoor work, Bench testing, Technical support, Assembly, Soldering, Staff training, Inventory control, Sales

MAS90 Business Accounting System, MS Word, Excel and PowerPoint

EDUCATION

ITT Technical Institute, San Bernardino, CA

Associate of Science: Computer and Electronics Engineering

Graduated with Honors

Perfect Attendance Award

Group project won recognition as top in the graduating class

Pertinent Curriculum: AC/DC Fundamentals, Electronic Devices I & II, Digital I & II, Computer Networking, Computer Programming, Communication Systems I & II, Microprocessors, Physics, Programmable Logic Controls, Telecommunications, Fiber Optics.

Augusta Tech: Automotive Braking Certification

Licenses: Class A CDL (current)

PROFESSIONAL EXPERIENCE

GS Yuasa Lithium, Roswell, GA 2011

Test Technician

Perform thermal chamber, vacuum chamber and vibration testing on Lithium Ion space flight batteries. Worked in a clean room environment assembling space flight batteries to N.A.S.A. specifications.

Union Pacific Railroad, Beaumont, CA 2010-2011

Assistant Signalman

Traveled as part of a signal gang throughout a designated territory installing railroad signaling and crossing devices. As well as maintaining existing safety equipment.

Installed multi stranded copper and fiber optic cables underground.

Operated a commercial vehicle, trenching equipment and backhoe.

Pacific Customs Unlimited, Corona, CA 2004-2010

Technical Support/Sales/Customer Service

The designated go-to person for troubleshooting and problem resolution, with a special forte in

vehicle electrical systems and wiring harnesses for dune buggies and classic Volkswagens.

Assist retail and wholesale customers with replacement part, wheel and tire sales.

Design sketches for custom fabrication jobs.

Assist customers via telephone and recommend follow up as needed.

Conduct bench testing in shop, build sand rails, order parts, assist with marketing campaigns,

train entry level personnel and maintain safety in operation of all hand and power tools.

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