Director/Manager Human Resources

ZEPHFINA R. WYATT

**** ******** **** **** * Indianapolis, IN

*********@***.*** * 317-***-**** * 317-***-****

Human Resource Management

Staff Development / Recruitment / Benefit Management / Relationship Management

Coaching and Mentoring / Payroll Administration / Strategic Planning

Seasoned, results-producing management professional with experience steering and directing all aspects of human resources, administration, recruitment, hiring, selection, training, and budgeting. Success with multiple areas of competing priorities involving program development, safety initiatives, providing leadership and organizational growth. Effectively collaborate with both internal staff and senior management to insure consistency of Company HR policies, employee relations and employee morale.

Intuitive leader inspiring good communication with all levels of employees, customers and outside contacts. Repeated success guiding sizeable cross-functional teams as well as training, coaching, and motivating staff. Establish, build, and maintain productive relationships with external agencies. Strong interpersonal and communication skills; proactively convey human resource needs to executive-level management.

Human Resource Management Strengths:

*Policy and Procedure Development *Risk Management/Work Comp/EEO

*Government and Vendor Relations *Team Building and Retention Initiatives

*Strong interpersonal, problem solving skills

PROFESSIONAL EXPERIENCE

AppleOne Employment Services

OnSite HR Manager (2007)

To operate an efficient, profitable on-site cost center in accordance with the projections, policies and procedures developed by the AppleOne management Team.

On-Site Manager for 287 associates at main site/22 at warehouse, extensive recruiting, worked with client to define and fill job requisition, coordinate/manage the requisition of associates.

Recruit, interview and hire personnel assigned to client; provide orientation to new associates

Responsible for ongoing training and development of all team members

Provide leadership, direction and counseling; respond to requests, ideas, suggestions and grievances. Process payroll; coordinate associate recognition program

Responsible for on-site profitability; maintain regional/corporate minimum standards

Responsible for control of P&L expenses

Atterbury Job Corps

Human Resource Manager (2006 - 2007)

Responsible for 269 staff in two locations; 3 direct reports; 550 students, training and development, benefits administration, employment recruitment, confidentiality disclosure agreement, and contracts.

Maintained and ensured compliance with center policies and procedures. Administered the Center’s Human Resource activity, including recruiting, screening, hiring, performance evaluations, provide supports relative to progressive discipline and terminations, coaching managers and employees, employee complaints, harassment/discrimination investigations.

Monitors the Center HR and employment practices to ensure regulatory compliance.

Writes the Center Veteran and Affirmative Action Plans annually, investigates and resolves and/or refers EEO inquiries or claims. Serve as EEO Officer for staff on center

Oversees the preparation of HR reports and agency or legal responses.

Selected Contributions:

Highly effective leadership, communication, motivational and inspirational skills, which led to 89% employee retention ratio and four out of six employees promoted into management positions.

Authorized numerous policy changes accepted and implemented by executive management

Express Personnel Services

Human Resource Training Manager (2000 - 2006)

Assist the agency through a comprehensive organizational development and

change-management program to support growth, diversification and expansion

Successfully interacted with clients to generate repeat and referral business, which resulted in 2500 hours weekly in new placement orders. Scope of responsibility to include, but not limited to, core executive functions with particular emphasis on staffing and training, organizational design, policy/procedure development, and recruitment. Human Resource Manager with full responsibility for recruitment, planning, HR administration, and operating functions to increase revenues and bottom-line profitability; managed within a tightly regulated and competitive industry

Selected Contributions:

Introduced employee HazMat training, counseling and coaching programs and a series of employee training and development programs.

Designed HR policies, compensation plans, performance review schedules

EDUCATION AND TRAINING

Masters of Business Administration (2005) Concentration: Human Resources Management

Indiana Wesleyan University

Bachelor of Science, Business Management (2003) Concentration Business

Indiana Wesleyan University

Technical Proficiencies

Microsoft Office (Word, Excel, PowerPoint, Outlook & Access) PeopleSoft, Internet research;

Currently studying Spanish language (completed 3 months of Spanish course work); registered for SPHR certification.

Professional Development

Extensive Management, Leadership, and Strategic Analysis/Planning Courses

Volunteer for the Indianapolis Urban League - Skilled Workforce Development

IN Property & Casualty Agent License Expires: 03/2010

SHRM Member in Good Standing

SALARY REQUIREMENT: Negotiable

Business and/or Personal References Available Upon Request

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