| Job alert | Jobs 61 - 70 of 1858 |
Customer Relations Specialist
Strategic Staffing Solutions
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Atascosa, TX, 78002
... • Uses WFM tools to supports contact center workforce management performance (ex. daily staff requirements, schedule efficiency, and time off). • Provides front-line contact center managers and employees guidance and direction for scheduling and ... - May 10
Workforce Management Real-time Analyst
North End Teleservices, LLC
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Omaha, NE, 68124
Job Description The Workforce Management Real-time Analyst (WFM RTA) is responsible for effectively managing call volume routing, representative statuses, making real time staffing and routing adjustments to meet volume requirements, adherence ... - May 05
Group Manager - WFM - Forecasting
WNS
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India
... Job Description Job Title: WFM Volume Forecaster (Role Band B1 - Group Manager Level) Position Summary:As a WFM Volume Forecaster at the Group Manager level (Role Band B1), you will be responsible for leading a team of analysts to forecast and ... - Apr 22
Dayforce Lead Advanced Scheduling Consultant
Spencer Thomas Group
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Bloomington, MN, 55425
... Job Requirements: Dayforce WFM/Time, HR Core with Entitlements experience 3+ years' experience implementing and configuring the Dayforce WFM (HR Core, Time, Entitlements) module Client-facing skills; Excellent written skills for preparing detailed ... - May 02
Group Manager - WFM - Forecasting
WNS
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India
... Job Description Job Title: WFM Volume Forecaster (Role Band B1 - Group Manager Level) Position Summary:As a WFM Volume Forecaster at the Group Manager level (Role Band B1), you will be responsible for leading a team of analysts to forecast and ... - Apr 22
Senior Product Designer, WFM (Workforce Management)
Zendesk
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Novi Sad, South Backa District, Serbia
... Who we’re looking for We are looking for a daring and driven Senior Product Designer to join our workforce management (WFM) design team, to help define the future of customer support. With Zendesk’s recent acquisition of Tymeshift the WFM team is ... - Apr 29
WFM/RTM Manager, Amazon
Amazon Music
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India
... We are open to hiring candidates to work out of one of the following locations: Bangalore, KA, IND BASIC QUALIFICATIONS 6+ years' experience in WFM and/or Capacity Planning - Contact Center support role required. Demonstrated experience and success ... - May 05
WFM & MIS Executive
ShipBob
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India
... Title: WFM & MIS Executive Location: Remote in India Role Description: The WFM & MIS Executive will oversee daily reporting governance, primarily using Excel, and track KPI trends, agent scorecards, TL-wise KPI trends, and various people metrics ... - May 14
WFM Analyst - Program Manager, WFM Reporting and Automation
Amazon Music
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India
... We are open to hiring candidates to work out of one of the following locations: Chennai, TN, IND BASIC QUALIFICATIONS - 2+ years of program or project management experience - 4+ years' experience in a Contact Center WFM or BI Reporting field - ... - Apr 29
Senior Dayforce Consultant
Spencer Thomas
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East Industrial, ON, K1G 0Z2, Canada
... WFM & HR Core Consultant: Dayforce WFM/Time, HR Core with Entitlements experience 2+ years' experience implementing and configuring the Dayforce WFM (HR Core, Time, Entitlements) module Client-facing skills; Excellent written skills for preparing ... - May 12