| Job alert | Jobs 91 - 100 of 2259 |
Call Center Real-Time Administrator
eClinicalWorks
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Westborough, MA, 01581
... Summary As the Workforce Management (WFM) Real-Time Analyst (RTA), you will monitor all issues that impact service levels and take actions to resolve or reduce the impact. Notify support teams as required. Perform operational and oversight ... - May 26
Technical Program Lead - Contact Center Solutions
Chick-fil-A
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Atlanta, GA, 30301
... This role is responsible for technical leadership of the solutions that support our contact center operations, including but not limited to, Automatic Call Distribution (ACD), Interactive Voice Response (IVR), Workforce Management (WFM), and Quality ... - May 07
Customer Relations Specialist
Pyramid Consulting, Inc
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San Antonio, TX, 78208
... Experience with WFM platforms; NICE. Acyeuss Uses WFM tools to supports contact centre workforce management performance (ex. daily staff requirements, schedule efficiency, and time off). Provides front-line contact centre managers and employees ... - May 11
Dayforce Solution Architect
Think Best Practice
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Tampa, FL
... Solution Architect provides expert guidance and oversight across all HCM modules - HR, WFM, Payroll, GL, Compensation. The successful delivery consultant will: You’ll engage with clients on exciting projects and author creative solutions, triage and ... - May 25
Network Project Manager
Indotronix International Corporation
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Alexandria, VA, 22350
... Years of Experience: 0-3 years Note:: Experience with OSP engineering and processes Experience in Engineering systems (WFM, BDMS) Handling 1 project with Mutiple layers Communicate with vendors Lot of data entry Work Independently Any degree ... - May 23
RCO WFM Analyst, SIV
myGwork - LGBTQ+ Business Community
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Ameerpet, Telangana, 500038, India
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Description The Registration & Compliance Operations (RCO) organization is responsible for making Amazon the safest and most trusted... - May 05
Network Engineer
TEKsystems
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Tennessee Hills, TN, 37620
... Significant experience with Call Manager, voice network design, Call Center (UCCE) applications, Call Center Enterprise Applications (Verint, Quality Monitoring, WFM, etc). 2. Sr. Engineering Network Design experience - Voice and Collaboration ... - May 26
Installation Support Manager
Lowe's Companies, Inc.
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Indianapolis, IN, 46218
... Maintains working relationships with all associates as well as all supporting functions (e.g., WFM, Ops Support) * May coordinate and collaborate with members of Store, Field and Corporate teams on execution of service and sales related initiatives. ... - May 25
Support Admin
Broadway Support Services
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Manhattan, NY, 10278
... of issues and performance issues on a timely basis and take actions necessary to correct with leadership partnership • Advise WFM on service delivery issues with changes to staffing at location(s) • Partner with internal (telecom, IS, routing ... - May 25
WFM Analyst II/Scheduler
Elevancehealth
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Post Proper Northside, 1202, Philippines
Position Title:WFM Analyst II/Scheduler Shift: Job Description: Responsible for performing both real-time analysis and scheduling functions as determined by current business need. Primary duties may include, but are not limited to: Performs real ... - May 14