| Job alert | Jobs 61 - 70 of 371 |
Technical Operations Center Service Desk Agent - Night Shift
CACI International
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Arlington, VA, 22212
... **More About the Role:** + Serve as first contact for CISA users submitting inquiries and issues via multiple channels, including phone, web chat, email, and ticketing + Demonstrate sound customer service and telephone etiquette in responding to ... - May 02
Tier I Support Engineer - Evenings - Security Clearance
ManTech
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Tysons, VA
... 1+ years of relevant experience Basic understanding of Networking and Cloud technologies Working knowledge of Systems: UNIX/Linux or Windows Working knowledge of any customer service ticketing system Great communication skills (written and verbal) ... - May 10
Apple Manager - Hokie Centric Computer Store
Follett
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Blacksburg, VA, 24060
... Checks that WinDSS ticketing processes are followed and that all merchandise is accurately ticketed. Verifies that cashiers are using the correct SKU numbers for special events and special orders and that dump SKUing is kept to a minimum. Conducts ... - Apr 12
Junior Network Administrator
SDA Solutions LLC
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Triangle, VA, 22172
... Experience using ITSM Ticketing tools (e. g. BMC Remedy or similar ticketing systems to manage and track incidents) . - Apr 19
Desktop Technician - Help Desk Technician
Dexian
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Arlington, VA, 22201
... ServiceNow ticketing system. Working knowledge of audio, video, control, and communications systems, desired. LOCATION: This is a fulltime/onsite position at the Crystal City facility in Arlington, VA. Some assistance in Chantilly, VA may be ... - May 09
Intermediate Help Desk Technician/System Admin
Fedtec
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Fort Belvoir, VA
... Extensive working knowledge of: Active Directory, Operating System (OS) delivery methods (SCCM etc.), Defense Enterprise Provisioning Online (DEPO), Tiered Help Desk Approach, Work ticket tracking solutions (CA ticketing system and/or Remedy) When ... - May 09
Sr. IT Specialist
California Creative Solutions Inc.
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Crystal City, VA
... Utilize trouble-ticketing software for opening/updating/closing tickets in a timely and appropriate manner. Identify and document areas for process improvements. Contact and effectively communicate with users by telephone, electronic communications, ... - May 09
Service Desk Technician
INSPYR Solutions
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Winchester, VA, 22603
... - Previous customer service in a fast-paced environment • Desired - Familiar with ticketing software (ServiceNow) would be a plus Our benefits package includes: Comprehensive medical benefits Competitive pay, 401(k) Retirement plan …and much more! ... - Apr 22
SVTC Technician
Mantis Security Corporation
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Alexandria, VA, 22314
... hardware and software functions Create and maintain documentation and SOPs to train new employees Use ServiceNow-based ticketing database to track, update, and close break/fix incident tickets and fulfill new requests Identify and execute process ... - Apr 27
Mobility/Service Desk Specialist
GDIT
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Arlington, VA
... How the Mobility/Service Desk Specialist will make an impact: Provide Tier 2 IT operations control support using ITSM ticketing system such ServiceNow in the form of systems and as a technical generalist that resolves incidents and requests ... - May 08