| Job alert | Jobs 41 - 50 of 356 |
Desktop Support
Tentek, Inc.
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Reston, VA, 20190
... • Manages all assigned work using ticketing system. Logs all activities and case updates in a timely and detailed manner while providing global support for Sony Corporation of America. • Provide clear ownership, resolution of incidents assigned by ... - May 04
Datacenter Technician
LEAD Technical
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Ashburn, VA
... Familiarity with ticketing systems for tracking and managing service requests and incidents. 6. Ability to work independently and as part of a team in a fast-paced, dynamic environment. 7. Excellent communication skills and the ability to interact ... - Apr 18
Field Engineer
Sparks Group
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Chantilly, VA
... approach Experience with Intune, Entra-ID, email migrations, AD, GPO, and basic networking Familiarity with RMM, MDM, and ticketing systems preferred Great communication skills, with the ability to convey technical concepts to non-technical users ... - Apr 17
Cyber Incident Quality Assurance/Quality Control Service Desk Analyst
Peraton
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Arlington, VA, 22201
... Duties may also include suggesting requirements for and updates to fields within ticketing tools. Qualifications Basic Requirements: Bachelor’s degree and 2-4 years of related experience or a Master’s degree and 0-2 years of experience. An ... - May 09
IT Specialist
Applied Information Sciences
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Reston, VA
... What You'll Be Doing: Provide first-line technical support to internal users via phone, email, ticketing system, and in-person interactions. Troubleshoot and diagnose a wide range of technical issues related to cloud-based applications, hardware, ... - Apr 25
Technical Support Agent
UPSLOPE ADVISORS, INC
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Springfield, VA, 22150
... Document and track all support interactions and resolutions in a ticketing system. Assist users in understanding and effectively using government systems, applications, and tools. Provide basic training on common technical tasks to enhance user ... - Apr 11
Customer Support Specialist (Technical)
Peraton
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Sterling, VA, 20166
... Record all information accurately in the CRM ticketing tool. Resolve issues using the Knowledgebase. Escalate tickets promptly to appropriate support teams by assigning proper ticket priority and verifying customer names, contact information, ... - May 08
Customer Support Specialist (Technical)
Peraton
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Sterling, VA
... Record all information accurately in the CRM ticketing tool. Resolve issues using the Knowledgebase. Escalate tickets promptly to appropriate support teams by assigning proper ticket priority and verifying customer names, contact information, ... - Apr 26
IT Service Center Specialist Level II
AAC
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Vienna, VA
... Document, track, resolve, and report on problems and work orders using ServiceNow or other designated ticketing system. Has technical understanding of the technical environment, including applications, operating systems, machine configurations, and ... - Apr 26
Systems Engineer - SME (Data Analyst)
KDA Consulting Inc
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Herndon, VA
... · Working within various ticketing systems to track work and log potential threats and issues (eg; JIRA, ServiceNow). Preferred Skills: · Splunk certification · Strong background with Splunk Enterprise and Splunk Enterprise Security · Ability to ... - Apr 20