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ServiceNow Senior Business Analyst Resume Title

Chandler, AZ
... Support change management, including stakeholder communication, release notes, and end-user readiness Ensure HIPAA compliance and data governance across service workflows and reporting Key Achievements: Reduced manual service request handling by 25% ... - Dec 18

Technology Strategy & Operations Leader

Queens, NY
... Architected enterprise data platform on Snowflake with multi-cloud orchestration (Azure/AWS), implementing cost governance and usage metering that reduced infrastructure spend by 30% ($200K annually) while scaling to support nTB data warehouse. ... - Dec 18

Multi-Unit Restaurant Operations Leader

Washington, DC
... Used performance data to adjust staffing plans, purchasing, workflows, and service strategies to support profitability and guest satisfaction. Leadership, Coaching & Talent Development Recruited, trained, coached, and retained a team of 20+ in a ... - Dec 18

Senior ServiceNow Developer/Architect with ITSM-ITOM Expertise

New York City, NY
... • Certified Application Developer (CAD) • Agile Scrum Master Experience Accenture Federal Services March 2021 – Present Sr. ... for real-time data sync and provisioning. • Configured CMDB Discovery and Service Mapping for AWS, Azure, and on-prem ... - Dec 18

Versatile Remote-Ready Communicator and Quick Typist

Chicago, IL
... driver experience • Wine knowledge • Microsoft Office • Typing • Technology sales • Marketing • Restaurant experience • Data entry • Retail sales • Phone etiquette • Cash register Languages • Bilingual • Arabic - Intermediate • English - Fluent ... - Dec 18

Senior ServiceNow Architect and ITSM Expert

Mill Creek, WA
... • Created update sets for system upgrades and data migration, ensuring seamless configuration management and integrations. • ... Developer • ITIL V4 Foundation • Agile Scrum Foundation Education Masters of Computer Science, ILM 2002 Work Experience SR. ... - Dec 18

ServiceNow Developer - ITSM, HRSD, GRC Expert

Queens, NY, 11433
... • Integration of AWS into ServiceNow using API Based integration. • Synchronized data through bi-directional integration of AWS. • Worked closely with the AWS team to fully implement the AWS integration (security check for users). • Tested AWS ... - Dec 18

Customer Service Specialist

Puyallup, WA, 98374
... SKILLS Staff training Product knowledge CRM software Call center procedures Data entry Account updating Client communication medical billing and claims problem solving Customer service Problem resolution Report generation Customer consulting ... - Dec 18

Senior Network Engineer & Project Manager

Jacksonville, FL
... Documentation for Data Centers Provide upper level support for NOC, Technical Services, & Engineering Plan & Implement a Packet Capture Solution for Data Centers Dec. 01, 2004 to Feb. 2006 Xo Communications Sr. Technical Support Engineer - Tier 2 ... - Dec 18

ServiceNow ITSM/ITBM Architect and ITIL Expert

Los Altos, CA
... User Experience Insight), TIBCO, DMS (Data Management Services), SABA, Centra, Workday, Jobvite, HRIS, Zenoss, AppDynamics. ... IT APPLICATIONS/OPERATIONS ENGINEER Nov 2004 – Nov 2009 Application engineer and hands-on for web-based application projects ... - Dec 18
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