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Fargo, ND
... VS Code, ServiceNow WORK EXPERIENCE Boston University Boston, MA IT Support Specialist May 2024 – December 2024 • Resolved an average of 30+ IT support tickets per day, achieving a 92% first-contact resolution rate, reducing ticket backlog by 35%. ...
- Jun 11
Fort Worth, TX
... databases (MySQL, PostgreSQL, Oracle) Data warehousing concepts ETL processes (Extract, Transform, Load) Tools & Software: Microsoft Excel (advanced functions, pivot tables) Jupyter Notebooks Git/GitHub (version control) Other Skills: Strong ...
- Jun 11
Newark, NJ
... calls to increase the company's monthly revenue Provided translation assistance for spanish speaking customer Utilized Siebel software for data entry of customer service information for accuracy and quality control Allied Universal 4/17 to 11/2018 ...
- Jun 11
Atlanta, GA
... Ajewole Objective To Secure IT position in your organization. Professional Experience May 2015- Nov 04th, 2024 Global TechNets Inc. Woodbury, MN IT Support Technician Sub- Contractor Setup PC, and install hardware and software, troubleshooting user ...
- Jun 11
Rockford, IL
... them to the appropriate department or individual • Performed data entry tasks accurately and efficiently using various software applications • Assisted in coordinating employee training programs including registration logistics • Categorized ...
- Jun 11
Atlanta, GA
... Led the team to improve their performance by 60% within 7 months (measured by velocity and software cycle time delivery in every iteration). Enabled the team to achieve optimal results within the Scrum framework by improving self-organization and ...
- Jun 11
New York City, NY
... PROFILE Hardware: Comprehensive knowledge of desktop, server technologies Software: Microsoft Office 2000 Suite, Photoshop 6.0, dreams weaver Operating systems: professional/Server/XP, Programming: Microsoft visual Basic, C/C++ 6.0, COBOL, UNIX, ...
- Jun 11
Fort Lauderdale, FL
... Navigated through multi computer screens while utilizing Millwork and All data software. . Followed scripted communication procedures while processing claims. . Solved customer non understandings of individual warranty contracts. 2017-2018 Mechanic ...
- Jun 11
Mansfield, TX
... • Completed cash and credit card transactions accurately using POS software. • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons. •
- Jun 11
Oakwood, GA
... Walmart June 2021 – February 2023 Footlocker March 2023 – December 2024 Customer Service Representative Customer Service Associate Education Proficient in basic engineering software tools (e.g., AutoCAD, SolidWorks, etc.). Strong analytical and ...
- Jun 11