| Job alert | Jobs 21 - 30 of 41141 |
Help Desk Manager
CGI Technologies and Solutions, Inc.
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Mantua, VA, 22037
**Help Desk Manager** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax * ... - Regularly creates and presents reports to the leadership team, identifying IT customer service issues, and suggesting ... - Jun 15
Help Desk Specialist
Tria Federal (Tria)
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Washington, DC, 20001
... With a future-forward vision and a mission rooted in service, we bridge capability gaps to help government agencies work ... Troubleshoots, diagnoses, and resolves PC software/configuration problems with minimal guidance on complex issues. Installs, ... - Jun 22
Help Desk Manager
CGI
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Kings Park West, VA, 22032
Help Desk Manager Category: Service Desk / End User Services Main location: United States, Virginia, Fairfax Position ID ... • Regularly creates and presents reports to the leadership team, identifying IT customer service issues, and suggesting ... - Jun 15
Help Desk Technician I - Day Shift - Fri - Mon
Red River
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Chantilly, VA
... Organizational skills to manage multiple customer issues to ensure the fastest resolution. Capability to be meticulous in documentation and to strictly adhere to customer policies and procedures. Desire to learn and develop all necessary technical ... - Jun 04
Junior Help Desk Support
Mantech International Corporation
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Chantilly, VA
... assistance to customers seeking help via phone or email * Use diagnostic techniques and relevant inquiries to perform remote troubleshooting * Guide customers through the problem-solving process and escalate unresolved issues to higher levels of ... - Jun 07
Help Desk Technician - Tier 1
Marathon TS
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West Falls Church, VA, 22042
... on a variety of issues. Identify, research and resolve technical problems. Respond to telephone calls, emails and personnel requests for technical support. Document, track and monitor the problem to ensure a timely resolution. Update and develop CAC ... - Jun 10
Risk Manager, Issues & Events - Business Cards & Payments
Capital One
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Tysons, VA, 22107
... You will partner with the business to help identify anomalies, and help triage for further escalations into issues and events when necessary. At Capital One, we are the first line of defense to ensure our Company remains well-managed and profitable. ... - Jun 08
Help Desk Manager
LCG, Inc.
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Bethesda, MD, 20892
... Develop and implement help desk policies and procedures to improve service quality and response times. Monitor help desk performance metrics and prepare reports for senior management. Coordinate with other IT teams to resolve complex issues and ... - Jun 08
Tier II Help Desk Analyst
SecuriGence LLC
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Arlington, VA, 22203
... 2 Help Desk Analyst to help contribute to our success. Come help us solve problems with Innovation Through Intelligence. Responsibilities Answering calls, executing request fulfillment actions, providing functional user support, training issues, ... - Jun 08
Business Analyst Lead (Help Desk/Trainer)
Cohere Technology Group
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Bethesda, MD, 20811
... Ability to develop, lead and manage an end user facing help desk team. Ability to train and educate new users, staff, and ... Facilitate daily stand-ups, and meetings to monitor project progress and resolve any issues the team may be experiencing. ... - Jun 10