| Job alert | Jobs 61 - 70 of 41334 |
Help Desk Specialist - Active DoD Security Clearance
Piper Companies
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Arlington, VA, 22201
Zachary Piper Solutions is seeking a Help Desk Specialist to provide Tier II IT support on a 5-year DoD program in Arlington ... for end users and VIPs • Troubleshoot various hardware and software issues using Cisco, Palo Alto, and Microsoft tools • ... - Jun 08
Junior Help Desk Support
Mantech International Corporation
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Springfield, VA, 22156
... assistance to customers seeking help via phone or email * Use diagnostic techniques and relevant inquiries to perform remote troubleshooting * Guide customers through the problem-solving process and escalate unresolved issues to higher levels of ... - Jun 01
Senior Help Desk Support Service Specialist
Business Performance Systems, LLC
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Washington, DC, 20005
... of help desk support staff (2-4), providing tasking, guidance, and supervision to ensure efficient resolution of IT issues ... Develop and implement a communications plan to outline procedures and feedback processes for disseminating information to ... - Jun 23
Help Desk Manager
Harmonia Holdings Group, LLC
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Washington, DC, 20022
... Job Summary: As the Help Desk Manager, you will lead the day-to-day operations of the Service Desk, ensuring efficient ... Escalation Point: Serve as a point of contact for escalations, offering guidance and support to resolve complex issues and ... - Jun 06
Technical Engagement Network (TEN) Help Desk Technician
BCMC, LLC
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Arlington, VA, 22201
... Contract personnel perform investigations to characterize of the severity of breaches, develop mitigation plans, and assist with the restoration of services. We are seeking Technical Engagement Network (TEN) Help Desk Technicians to support this ... - May 30
Help Desk Specialist
Momentum
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Washington, DC, 20535
... Help Desk IT Specialist The IT Specialist performs IT duties while working as part of a team with more experienced government and contractor IT Specialists, and will work independently, depending on the level of complexity, following detailed ... - Jun 23
Help Desk Staff/ Specialist
PBG Consulting LLC
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Washington, DC, 20022
... support to end users onsite and remote, and tracking all Help Desk metrics every week, including some new/open incidents ... from users and SOPs for common issues encountered during the support process with detailed analysis and resolution steps. ... - Jun 13
Help Desk Technician
Tiag
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Bethesda, MD, 20811
TIAG is currently hiring an onsite Help Desk Technician to support our team on an upcoming program based out of the ... Position Responsibilities: S erve as the first point of contact for customers reporting technical issues. Utilize government ... - Jun 09
IT Help Desk Engineer
ViaPath Technologies
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West Falls Church, VA, 22042
... The IT Help Desk Engineer is primarily responsible for providing effective customer service and technical support for ... tickets and documenting correspondence Address customer issues on the phone and via email to ensure effective and long ... - Jun 21
Help Desk Team Lead
Archimedes Global
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Washington, DC
Job Description Archimedes Global is currently recruiting a Help Desk Team Lead to join our team in the DC metro region. ... and implement solutions to recurring issues and improve overall user support experience Develop and maintain knowledge base ... - Jun 01