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Portland, OR, 97229
... Executed a strategy that evolved Nike's infrastructure support organization to a follow the Sun global model using industry standard ITIL based processes. In the first year of Sarbanes Oxley regulations under board of director level oversight ...
- 2010 Mar 09
Portland, OR
... I have practical experience with ITIL, LEAN, Six Sigma and IT Incident and Problem management with focus on key performance indicators, streamlining process including designing and managing metric programs in IT. My result driven attitude, seasoned ...
- 2010 Feb 03
Portland, OR, 97212
... projects ranging from patch updates, server builds, and full-scale implementation of new technologies • Aligned operations to ITIL and ITSM standards • Consolidated production support effort to provide a one-stop shop for system monitoring KFSI / ...
- 2009 Nov 02
Beaverton, OR, 97006
... • System engineering and network engineering with multi vendor and multidisciplinary environment • Experience in ITIL complaint service desk tools and management principals to improve and operate information technology systems and security ...
- 2009 Feb 04