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Sandy Hook, CT, 06482
... Library (ITIL) Foundations certification Systems: SAP, Oracle, Lawson, Hyperion, Tenrox, Empire Time, Mercury IT Governance, MS tools ASSOCIATIONS Institute of Management Accountants Project Management Institute IT Financial Management Association
- 2009 Apr 28
Sandy Hook, CT, 06482
... Science - With honors TRAINING Numerous courses and training on technical, business, and management topics including: ITIL V3 Foundation, Systems and equipment by Microsoft, Novell, HP, Cisco, Decision Making Skills in Management, Finance and ...
- 2009 Jan 20
Amawalk, NY, 10501
... - Assisted the rollout of ITIL based Service Desk tool consisting of change, configuration, release, incident, and problem management for the Americas. - Developed and implemented ITIL policies and procedures needed to ensure service levels (SLAs) ...
- 2008 Apr 29