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Helpdesk resumes in Pune, Maharashtra, India

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Accounts Payable Business Partner

Pune, Maharashtra, India
... Provide helpdesk support by responding and resolving questions and queries via our ticketing tool in a timely and professional manner. Internal Audit support. Provide data and root cause analysis to support continuous process improvements to your ... - May 08

Assistant Manager Customer Service

Pune, Maharashtra, India
... Ensure effective and efficient management of Helpdesk, Mail room, sick-bay, pantries, drinking water services, pest control, special carpet cleaning, carpet shampooing, Printed Material. Ensure upkeep of medical room and first aid services. SPOC for ... - Feb 21

Data Scientist Technical Support

Pune, Maharashtra, India
... Testing of meeting client for all versions of blackberry phones and rollout for all users in TCS Internal IS Team/Global Helpdesk Jul 2007 – Sept 2010 Worked as a Technical support representative for internal IT services. Troubleshooting hardware, ... - 2023 Jul 31

Support Specialist Active Directory

Pune, Maharashtra, India
... §Attended CAB calls as the role demanded to play helpdesk to change management team as well, as a part of which created changes in the ticketing tool, updated it as and when executed or with the current status on timely basis, that required ... - 2022 May 02

Entry Operator Office Assistant

Pune, Maharashtra, India
... 1973-07-31 Eligible to work in: India Highest Career Level: 5+ years experience Industry: Business Operations, IT Operations & Helpdesk, Insurance, Internet, Ecommerce, Logistic Support, Marketing, Mechanical Engineering, Media & Communications, ... - 2022 Mar 22

Active Directory Cbse

Pune, Maharashtra, India
... Performed quality evaluation of helpdesk services and designed programs for continuous service improvement. Provided technical expertise to team when needed. Updated helpdesk manuals and KF articles as technology needs changed with the time. Worked ... - 2022 Mar 04

Customer Engineer Incident Manager

Pune, Maharashtra, India
... Improved the SLA adherence by 20% by consistently meeting SLAs for the Helpdesk and improved on CSAT levels. Ascertained timely acknowledgment, analysis of tickets, assigned to concerned teams & queue management of tickets. Chaired bridge calls for ... - 2021 Nov 19

Second Class Kmc

Pune, Maharashtra, India
... b.Handling customer helpdesk for the walk in queries. c.Scrutinizing applications of Limited & Underwriting Products. d.Handling Cash Counter: Cashier entries passed for new business & renewal premium received through cash, Cheque & Credit Card. e ... - 2021 Jun 09

Customer Service Assistant

Pune, Maharashtra, India
... • Manage Technical Support Center (helpdesk) and operations of escalation desk/tickets for all SOC and NOC issues. • Ensure efficient and effective technical customer service as per SLAs. • Roster management and Workload management among team ... - 2021 Apr 07

Software Support

Pune, Maharashtra, India
... X March, 2009 70 % COURSEWORK Data Structure Object oriented programming Operating System Computer Networks DBMS SKILLS Core Java Advanced Java HTML3, CSS5 MySql CCNS MCSE ACHIEVEMENTS Successfully completed Domestic IT helpdesk Attendant with NSDC. ... - 2021 Mar 06
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