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Chicago, IL
... Troubleshoot deployment tickets on the helpdesk tracking system. Created the file system using RedHat Volume Manager and performed the health checks on a regular basis. Responsible for supporting Linux servers for production, development and testing ...
- Feb 12
Chicago, IL
... • Keep client IT documentation up to date for helpdesk technical support. • Design and implement architectural changes based on project or technical need. • Log labor hours and bill to clients daily. • Function as dedicated Systems Administrator for ...
- Jan 27
Elmhurst, IL
TIMOTHY KAGAWA Professional Summary Supporting hardware and software issues for computer systems as Helpdesk support Engineer. Quickly resolves issues, resulting in high levels of customer’s satisfaction. An Excellent Team Player with good problem ...
- Jan 22
Chicago, IL
... Professional Experience: Helpdesk Support Technician, CED, October 2022 – November 2023 Provide first-line technical support to end-users, addressing hardware and software issues promptly and efficiently. Install, configure, and maintain desktops, ...
- Jan 09
Chicago, IL
... SIGNATURE COMPETENCIES PROFESSIONAL EXPERIENCE TEKsystems (Mars Wrigley –Goose Island) Chicago, IL May 2022 to June 2023 Contract Technical & Project Support Performed on-site & remote Tier-1 & Tier-2 helpdesk technical, application, administration, ...
- Jan 07
Chicago, IL
... computer hardware, computer networking, connecting to the internet, customer care, cyber security, help desk support, helpdesk, helping others, information security, intrusion detection systems (ids), linux, network security, networking services, ...
- Jan 04
Chicago, IL
... Working with executive level staff and end-users as their primary deskside support, via online helpdesk system, telephone, and remote support tools to diagnose technical issues related to PC operating systems, applications, network, servers, and ...
- 2023 Dec 19
Chicago, IL
... · Support IT Services (such as Helpdesk support and Network support), aiding end-users, maintaining the department equipment (routers, switches, computer system, projector’s), and adhering to schedules, policies, and procedures. · Escalate and fix ...
- 2023 Dec 19
Chicago, IL
... 2013,2016\O365, Google Apps, basic network connectivity, etc.… Diagnose and resolve technical hardware and software issues via the helpdesk system respond to, and drive resolution of incidents and service requests using available information ...
- 2023 Dec 13
Chicago, IL
... • Respond to and document all inbound calls and helpdesk tickets submitted by end users in accordance with published IT SLA's with the ticketing system. • Use excellent customer service and problem solving skills to see technical issues through to ...
- 2023 Dec 12