| Resume alert | Resumes 11 - 20 of 622 |
Security Clearance Specialist
Upper Marlboro, MD
... • Initiated purchase request in the office automated procurement system ProReq • Provided Helpdesk support and managed webcasting and IT network support set-up. • Served as the telecommunications coordinator, ensure phone and computer systems are ... - Apr 22
... • Initiated purchase request in the office automated procurement system ProReq • Provided Helpdesk support and managed webcasting and IT network support set-up. • Served as the telecommunications coordinator, ensure phone and computer systems are ... - Apr 22
Federal Systems Analyst
Arlington, VA
... Helpdesk/Support desk/Production support operations. Strong critical thinking/problem-solving skills. Analyzed and collaborated with multiple teams to investigate and fix complex business/technical issues. Wits Solutions, Inc. June 2018 – August ... - Apr 20
... Helpdesk/Support desk/Production support operations. Strong critical thinking/problem-solving skills. Analyzed and collaborated with multiple teams to investigate and fix complex business/technical issues. Wits Solutions, Inc. June 2018 – August ... - Apr 20
Sql Server Data Center
Hanover, MD
... Provided network support, software development and related services in a Helpdesk setting. EDUCATION: Colorado Technical University. MS. Information Technology. Lagos State University. B.SC. Human Resources &Personnel Management. Professional ... - Apr 18
... Provided network support, software development and related services in a Helpdesk setting. EDUCATION: Colorado Technical University. MS. Information Technology. Lagos State University. B.SC. Human Resources &Personnel Management. Professional ... - Apr 18
Management System Executive Assistant
Washington, DC
... •Reactivated principals for users who have been inactive in the system for 30+ days once a helpdesk ticket was received. •Forwarded email to users regarding principal reactivation using a template email that was created. •Closed tickets once users ... - Apr 17
... •Reactivated principals for users who have been inactive in the system for 30+ days once a helpdesk ticket was received. •Forwarded email to users regarding principal reactivation using a template email that was created. •Closed tickets once users ... - Apr 17
Desktop Support Specialist
Hyattsville, MD
... LIBRARY OF CONGRESS December 2016- February2018 WASHINGTON, DC Helpdesk Specialist Diagnosed, troubleshot and resolved a wide range of software, hardware and network issues. Handled an average of 30 callers per day and prioritized and escalated ... - Apr 03
... LIBRARY OF CONGRESS December 2016- February2018 WASHINGTON, DC Helpdesk Specialist Diagnosed, troubleshot and resolved a wide range of software, hardware and network issues. Handled an average of 30 callers per day and prioritized and escalated ... - Apr 03
M A Lead Technical
Baltimore, MD
... Man Power - The College Board Helpdesk Analyst 07/06/2021 - Current Provide remote support for approximately 1700 users via Bomgar Log all incidents, update and close and via Service Now ticketing system Provision and rebuild MacOS for Jamf Reset ... - Apr 03
... Man Power - The College Board Helpdesk Analyst 07/06/2021 - Current Provide remote support for approximately 1700 users via Bomgar Log all incidents, update and close and via Service Now ticketing system Provision and rebuild MacOS for Jamf Reset ... - Apr 03
Program Manager Customer Success
Alexandria, VA
... Helpdesk Lead Tier 2-System/Network Administrator WINS, Washington D.C. [2006 to 2007] Network Engineer Clark Atlanta University, Network Services, Washington, D.C. [2003 to 2006] Intern-Network Support BAE Systems, McLean, VA [2004 to 2006] - Apr 02
... Helpdesk Lead Tier 2-System/Network Administrator WINS, Washington D.C. [2006 to 2007] Network Engineer Clark Atlanta University, Network Services, Washington, D.C. [2003 to 2006] Intern-Network Support BAE Systems, McLean, VA [2004 to 2006] - Apr 02
Help Desk Information Technology
Bowie, MD
... Serve as the initial point of contact for resolution of helpdesk issues. Provide client support and technical issue resolution via telephone calls, E-Mail, instant messages and other electronic medium. Work with the ticketing/tracking system to ... - Apr 02
... Serve as the initial point of contact for resolution of helpdesk issues. Provide client support and technical issue resolution via telephone calls, E-Mail, instant messages and other electronic medium. Work with the ticketing/tracking system to ... - Apr 02
Scrum Master Information Technology
Riverdale, MD
... IT Support Specialist, May 2022– December 2022 Divurgent – Manassas, VA •Successfully managed the IT helpdesk ticketing system, efficiently prioritizing and resolving user-reported issues to meet service level agreements (SLAs). • Created and ... - Mar 20
... IT Support Specialist, May 2022– December 2022 Divurgent – Manassas, VA •Successfully managed the IT helpdesk ticketing system, efficiently prioritizing and resolving user-reported issues to meet service level agreements (SLAs). • Created and ... - Mar 20
Social Media Customer Service
Suitland, MD
... TECHNOLOGY EXPERIENCE IT HELPDESK • ALEXANDRIA REDEVELOPMENT AND HOUSING AUTHORITY •AUGUST 2011 - PRESENT Provide training on skillful use of resources, ensuring a stable IT environment, and enhancing the productivity of the company’s users. ... - Mar 19
... TECHNOLOGY EXPERIENCE IT HELPDESK • ALEXANDRIA REDEVELOPMENT AND HOUSING AUTHORITY •AUGUST 2011 - PRESENT Provide training on skillful use of resources, ensuring a stable IT environment, and enhancing the productivity of the company’s users. ... - Mar 19