| Resume alert | Resumes 1 - 4 of 4 |
Accounting/Auditing
Battle Creek, MI, 49015
... Process of mortgage loans that have been defaulted to Foreclosure and Bankruptcy. Reversing and reapplying funds on loans where payments had not been applied per the customer's specifications. Reversal of NSF payments. Research of payments that had ... - 2018 Dec 17
... Process of mortgage loans that have been defaulted to Foreclosure and Bankruptcy. Reversing and reapplying funds on loans where payments had not been applied per the customer's specifications. Reversal of NSF payments. Research of payments that had ... - 2018 Dec 17
Customer Service Employee Relations
Kalamazoo, MI
... Responsible for coaching customer service representatives to improved performance while also training them on collections, modifications, short sales, loans in bankruptcy, and foreclosure. Developed and implemented several unique and effective ... - 2018 Oct 08
... Responsible for coaching customer service representatives to improved performance while also training them on collections, modifications, short sales, loans in bankruptcy, and foreclosure. Developed and implemented several unique and effective ... - 2018 Oct 08
Customer Service Quality Control
Kalamazoo, MI, 49007
... Answered Delinquency queue - aided customers by attempting to help them bring their account current, or by setting up a repayment plan to prevent foreclosure. . Aided in the development of an updated web page. . Member of Spirit and Communication ... - 2011 May 29
... Answered Delinquency queue - aided customers by attempting to help them bring their account current, or by setting up a repayment plan to prevent foreclosure. . Aided in the development of an updated web page. . Member of Spirit and Communication ... - 2011 May 29
Customer Service Manager
Kalamazoo, MI, 49048
... Experience 2007-Current One West Bank Kalamazoo, MI Call Center Representative II Multi-line phones, addressing customer concerns, multiple computer applications Promoted from CCRI to CCRII in April 2008 Cross training for foreclosure/bankruptcy ... - 2010 Oct 18
... Experience 2007-Current One West Bank Kalamazoo, MI Call Center Representative II Multi-line phones, addressing customer concerns, multiple computer applications Promoted from CCRI to CCRII in April 2008 Cross training for foreclosure/bankruptcy ... - 2010 Oct 18