Tess Terpstra

**** ******* ****, ****** *****, MI 49014 269-***-**** ac7ztn@r.postjobfree.com

Objective

Seeking a position in Banking, Accounting, or Auditing where my knowledge, skills, and experience will best be utilized to benefit the company and will provide the opportunity for advancement in my career. I am seeking a position with a company that will help me to prepare and plan for taking the CPA exam with the goal of obtaining a position in Internal Auditing.

Education

BACHELOR OF ARTS IN ACCOUNTING JUNE 2018 ASHFORD UNIVERSITY

Major: Accounting

Specialization: Information Systems

Related coursework: Accounting & Auditing

Graduated Magna Cum Laude with a Cumulative Undergraduate GPA of 3.88 and Major GPA of 3.91

Experience

BOOKKEEPING & CUSTOMER SERVICE GRANT’S ANTIQUE MALL JUNE 2018 – NOVEMBER 2018

Data entry into QuickBooks 2016.

Bank account reconciliation.

Auditing & validation of invoices.

Invoice reconciliation.

Customer service.

Check customers out at register.

SERVER MANAGER BROADWAY GRILLE SEPTEMBER 2012 – JANUARY 2014

Batched out credit card sales and reconciled register draw nightly.

Pulled sales and void reports nightly.

Edited and voided sales receipts when needed.

Trained new wait-staff employees.

Efficiently handled cash.

Trained in Point of Sale (POS) system operation and trained and certified as a Professional Food Manager.

Performed regular wait-staff duties.

RECONCILIATION SPECIALIST I ONEWEST BANK OCTOBER 2008 – MAY 2011

Balanced the payment clearing account daily.

Identified funds wired in to and out of the account.

Daily balancing of bank branch mortgage payment activity.

Miscellaneous research of outstanding credits and debits.

Miscellaneous research of credits and debits due to misapplied funds.

Weekly maintenance of funds to be wired in and out of General Ledger.

Maintaining detailed records of all outstanding checks.

Yearly Escheating of outstanding check disbursed to the States.

CASHIER SPECIALIST IV INDYMAC MORTGAGE SERVICES, A DIVISION OF ONEWEST BANK MARCH 2002 – SEPTEMBER 2008

Process mortgage payments on a daily basis and in a timely manner.

Process of mortgage loans that have been defaulted to Foreclosure and Bankruptcy.

Reversing and reapplying funds on loans where payments had not been applied per the customer's specifications.

Reversal of NSF payments.

Research of payments that had been misapplied, funds that had been misapplied for the amount written, and locating lost payments.

Daily System balancing.

Skills & Abilities

COMMUNICATION

Excellent oral and written communication skills.

Internal and external customer service skills.

Active listening.

MICROSOFT OFFICE

Proficient in Excel and Word.

Excellent 10-key skills.

Proficient in multi-line telephone systems.

MANAGEMENT

Provided excellent leadership skills and abilities.

Able to make decisions in a timely manner.

Delegated duties.

Works well under pressure.

Critical thinking skills.

ADMINISTRATIVE

Excellent research skills.

Problem solving and process improvement abilities.

Organizational skills and a keen eye for attention to detail.

Clerical.

Time management.

Honour Societies

GOLDEN KEY INTERNATIONAL MEMBER SINCE APRIL 2015

ALPHA SIGMA LAMBDA MEMBER SINCE APRIL 2015

References

Available upon request

Contact this candidate