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Senior Solution Architect- Contact Center

Uniphore  –  Chennai, Tamil Nadu, India
... Candidates should have prior experience as an architect in a contact center environment and have deep technical understanding of contact center functionality. Responsibilities will include architecting call center solutions in coordination with ... - May 07

Escalation Manager/ Customer Success Manager - Contact Centre

Movate  –  Chennai, Tamil Nadu, India
... Serve as leaders and point of contact for escalated contact resolution for complex problems Coordinating with the customers for developing an escalation management plan as per their requirements, adding additional resources for escalation process if ... - May 06

Genesys Contact Centre Platform

HTC Global Services  –  Chennai, Tamil Nadu, India
... • Proven track record of 5+ years in platform ownership role preferably on Genesys Contact Centre Platform with extensive knowledge on the architecture capabilities of the platform. • Strong understanding of software development methodologies, ... - Apr 11

Project Coordinator - Contact Center Chat Support

Prodapt  –  Chennai, Tamil Nadu, India
Supervision and Leadership: Provide leadership and guidance to a team of chat support agents. This includes setting performance expectations, motivating team members, and fostering a positive work environment. Training and Development: Train new... - May 02

Customer Service Contact

Valeo  –  Chennai, Tamil Nadu, India
... Adapt the chosen method of communication to the level of the Customer contact. Adapt the frequency to the situation (preventative, curative, crisis). Meet the Customer contacts on a regular basis (once a year for major Customers). Make sure from the ... - Apr 08

Associate, Specialist, Contact Centre, Corporate Banking, Technology

DBS Bank  –  Chennai, Tamil Nadu, India
Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation... - Apr 12

Principal Consultant - Contact center BA

Genpact  –  Chennai, Tamil Nadu, India
... Inviting applications for the role of Principal Consultant - Contact center BA! We are seeking a highly skilled and experienced Nuance Technical Architect with hands on development expertise specifically in Nuance Cloud, integration with NICE Cxone, ... - May 07

Project Coordinator - Contact Center Chat Support

Prodapt  –  Meenambakkam, Tamil Nadu, 600074, India
Supervision and Leadership: Provide leadership and guidance to a team of chat support agents. This includes setting performance expectations, motivating team members, and fostering a positive work environment. Training and Development: Train new... - Apr 24

Software developer

NTT  –  Chennai, Tamil Nadu, India
Wanted fresher Role : software developer Salary : 15000 - 20000 Location : chennai,coimbatore,banglore Qualification : BCA,B.SC,BE CSE,BE IT,MSC,MCA INTERESTED PERSON CONTACT HR DIYA ( 6382002476) - 2022 Jul 03

JAVA DEVELOPER

NTT  –  Chennai, Tamil Nadu, India
Wanted fresher Role : software developer Salary : 15000 - 20000 Location : chennai,coimbatore,banglore Qualification : BCA,B.SC,BE CSE,BE IT,MSC,MCA FRESHERS ALSO WELCOME Year of passedout (2020,2021,2022 ) INTERESTED PERSON CONTACT HR DIYA ( ... - 2022 Jul 04
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