| Resume alert | Resumes 21 - 30 of 36 |
Technical Support Engineer
Orem, UT, 84057
... •Full Case Ownership: Followed up with customers via phone, email, or chat as necessary to troubleshoot and confirm resolutions; created and maintained KB articles; assisted fellow L1s when complicated issues arose; utilized the JIRA ticketing ... - 2020 Apr 29
... •Full Case Ownership: Followed up with customers via phone, email, or chat as necessary to troubleshoot and confirm resolutions; created and maintained KB articles; assisted fellow L1s when complicated issues arose; utilized the JIRA ticketing ... - 2020 Apr 29
Customer Service Manager
Provo, UT
... Skills Professional photographer Facility to speak English and Spanish Creative person Customer service Paint and draw Fashionista Experience 01/2019 to 07/2019 Account Manager IGWildfire -Orem, UT Customer service/chat online/ answer client’s ... - 2020 Feb 25
... Skills Professional photographer Facility to speak English and Spanish Creative person Customer service Paint and draw Fashionista Experience 01/2019 to 07/2019 Account Manager IGWildfire -Orem, UT Customer service/chat online/ answer client’s ... - 2020 Feb 25
Active Directory Desktop Support
Sandy, UT
... XP, Vista, windows 7, windows 8 and windows 10 / Mac Yosemite, El Capitan and Sierra •Supported Callers Using: Phone, Chat and E-mail NOTABLE AWARDS •Awarded top support agent for FY09 oAward presented by ACS for being the top agent in the call ... - 2018 Apr 18
... XP, Vista, windows 7, windows 8 and windows 10 / Mac Yosemite, El Capitan and Sierra •Supported Callers Using: Phone, Chat and E-mail NOTABLE AWARDS •Awarded top support agent for FY09 oAward presented by ACS for being the top agent in the call ... - 2018 Apr 18
Administrative Assistant Microsoft Office
Orem, UT
... Provided first level technical assistance to staff with hardware (printer, fax, and scanner) and software (Microsoft Office (Word, Excel, Outlook, and Shared Point), Mac OS X, Google Docs, and Google Calendar) via the phone, e-mail, and chat. ... - 2017 Sep 15
... Provided first level technical assistance to staff with hardware (printer, fax, and scanner) and software (Microsoft Office (Word, Excel, Outlook, and Shared Point), Mac OS X, Google Docs, and Google Calendar) via the phone, e-mail, and chat. ... - 2017 Sep 15
Professional Experience Manager
Payson, UT
... ups *Daily audit of all Fraud/Verification flag reports *Daily scan of new accounts for suspicious keywords *Fraud Specialist Chat (customer-facing and internal escalation) *Mediate disputes with customers, providing steps for mutually successful ... - 2017 Aug 12
... ups *Daily audit of all Fraud/Verification flag reports *Daily scan of new accounts for suspicious keywords *Fraud Specialist Chat (customer-facing and internal escalation) *Mediate disputes with customers, providing steps for mutually successful ... - 2017 Aug 12
Customer Service Project Manager
Orem, UT
... materials for the use of websites or apps Avetta 2016 Compliance Specialist Provide phone and online support through email and chat Review documentation for safety compliance Provide agency information and resources to clients Follow up with clients ... - 2017 Jul 19
... materials for the use of websites or apps Avetta 2016 Compliance Specialist Provide phone and online support through email and chat Review documentation for safety compliance Provide agency information and resources to clients Follow up with clients ... - 2017 Jul 19
Technical Support Customer
Draper, UT
... • Will participate in the creation and maintenance of eService applications such as: Chat, Knowledge-base content, Support Forums, etc. Regularly submits content to the knowledge database. Validates technical information and issues early warnings ... - 2015 Jun 13
... • Will participate in the creation and maintenance of eService applications such as: Chat, Knowledge-base content, Support Forums, etc. Regularly submits content to the knowledge database. Validates technical information and issues early warnings ... - 2015 Jun 13
Real Estate Engineer
American Fork, UT
... -Provided and reinforced critical security and data protection training to account holders via phone, chat and email, ensuring the safe deployment of numerous business and organizational websites, as well as assisted with crisis-management during ... - 2013 Feb 19
... -Provided and reinforced critical security and data protection training to account holders via phone, chat and email, ensuring the safe deployment of numerous business and organizational websites, as well as assisted with crisis-management during ... - 2013 Feb 19
Sales Customer Service
Orem, UT
... Responsible for the strategic planning, management and execution of Global Member Support - 365 days/year - 16 hours per day - Phone, Email, Chat and Social Media -Total combined Agents 350 - 72 are enrolled in the Work At Home Program (started in ... - 2012 Dec 07
... Responsible for the strategic planning, management and execution of Global Member Support - 365 days/year - 16 hours per day - Phone, Email, Chat and Social Media -Total combined Agents 350 - 72 are enrolled in the Work At Home Program (started in ... - 2012 Dec 07
Manager Management
Woodland Hills, UT, 84653
... • Reduced telecommunication expenses by 40% over a six month period through redesign and renegotiation of contracts and utilizing online chat and self-service, saving over $50,000 annually. Eastman Kodak Rochester, NY / Herndon, VA Worldwide ... - 2012 Sep 19
... • Reduced telecommunication expenses by 40% over a six month period through redesign and renegotiation of contracts and utilizing online chat and self-service, saving over $50,000 annually. Eastman Kodak Rochester, NY / Herndon, VA Worldwide ... - 2012 Sep 19