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Customer Support Service

Clifton, NJ
... Created tickets using ServiceNow for all incoming calls, emails, and chat. Bilingual Customer Support Analyst Oracle Hospitality PMS Orlando, FL 12/2018 to 01/2020 -Troubleshooted and resolved Opera PMS application post-sales non-technical support ... - Apr 25

Customer Support Service

Clifton, NJ
... Created tickets using ServiceNow for all incoming calls, emails, and chat. Oracle Hospitality PMS., Orlando, FL 12/2018 to 01/2020 Bilingual Customer Support Analyst Managed and resolved Opera PMS application post-sales non-technical support for Bi ... - Apr 25

High School Fine Arts

West New York, NJ
... Motion final project Chez Chat entered in New Visions & Voices Festival, 2020 -Short film A Portrait of Grandma Teresa selected for Sight and Sound Showcase, 2018 -Best Stop Motion, Memorial High School Film Festival, 2017 PROFESSIONAL EXPERIENCE 1. ... - Apr 24

Human Resources Data Entry

Union, NJ
... Customer Service Assistant 11/2019 to 04/2022 Concentrix Philippines Philippines • Assisted customers via email or the company's chat system • Provided timely responses to ustomer issues regarding product usage or warranties Gave detailed ... - Apr 21

Software Development Team Lead

Newark, NJ
... Spearheaded the development of a GSM messaging-based chat application using NodeJS, React, Sockets, Sequelize (MySQL), and Redis. Application was deployed on Azure and made use of Twilio. Python and JavaScript driven cloud functions (AWS lambda and ... - Apr 20

Accounts Payable Receivable

Brooklyn, NY
... 7& 8 XP MS Word, Excel, internet email and inbox, Lotus Notes and MS Skype Team Chat Outlook 7 & 10. Solid Knowledge of Wide Area Workflow WAWF, Computer Systems i.e., SharePoint, Concur FAR, FTR, GAAP, GSA, JTR. References Available upon Request - Apr 19

Software Engineer Project Management

Queens, NY
... ● Implemented optimized features: Voice message, Group Chat Room, Message Translation and real-time map functions using Google Map APIs. ● Enhanced team efficiency and reduced development time by optimizing cross-functional communication and ... - Apr 16

Business Analyst

Parsippany, NJ
... Verify MS Teams is properly connected to network, ensuring connectivity to Meetings/chat(s) are working successfully Worked with Security Administration to ensure any name changes for users were processed via Active Directory correctly Managed the ... - Apr 12

Raj Kumar_Java Lead Consultant

Manhattan, NY, 10022
... Software developer (Java) Client - ComQuest – Imagine - Chennai, India (May 2021 – Sep 2021) Project Description – Chat bot which interacts with the customers of Imagine Telecom to provide requested details including recharging, plan management and ... - Apr 11

Data Entry Customer Service

Brooklyn, NY
... and prioritize the customers' needs at each step of the process Handle customer contacts across phone, email, and online chat Respond to all customer contacts in a timely, accurate and professional manner Verify appointments Coordinate services ... - Apr 10
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