Central Islip, NY, 11722
... effective Customer Service techniques Accepted inbound calls and responded to inquiries from all parties to resolve the caller’s concerns Extensive data entry processing customer orders Audited accounts and reviewed ledgers to verify balances were ...
- Apr 25
Whittier, CA
... Helping the caller to resolve problems, like network connectivity, email, re-imaging, IMAC’s, ordering and other PC related requests. Collaborating as part of a team along with the help desk, administrators and other IS groups to implement ...
- Apr 25
Phoenix, AZ
... • Responds to incoming phone calls by providing appropriate assistance, taking messages and/or referring caller to the proper party. • Handles requests and special projects for internal team members. Plan and executes all activities for the site. • ...
- Apr 24
Dallas, TX, 75225
... ●Troubleshoot monitors and printing issue for Medhost, Allscripts and Epic ●Troubleshoot webmail and Outlook issue for the cell phone ●Resolve VPN issue for remote users ●Walk caller through added patient list tab in Allscripts and Epic missing ...
- Apr 24
Hampton, VA
... over hurt or loss of family • Utilize office equipment such as fax, printer • Contact emergency officials (911) when caller is in a state of panic or is suicidal • Provide assistance and coach callers through emergency situations while waiting ...
- Apr 24
Raleigh, NC
... Monitored dispatch board and adjusted call priorities regularly based on caller needs. Managed daily delivery and work schedules to maximize coverage. Reviewed routes, daily traffic, and weather conditions to adjust plans, meeting daily requirements ...
- Apr 23
Buffalo, NY
... Capital Mitigation,West Seneca, NY —Point Caller JULY 2017 - JANUARY 2018 Performance and Call Volume Collection Techniques;Collection Techniques;Compliance and Customer Service;Compliance and Customer Service: ● Achieved monthly goals set by the ...
- Apr 23
Raleigh, NC, 27603
... for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller •Update customer information in the customer service database during and after each call •Work with the management team ...
- Apr 23
Pittston, PA
... Staffing/Fidelity Deposit & Discount Bank Contact Center Specialist Received all incoming telephone calls Evaluated each caller and conducted bank business accordingly( via sales and/or services) Analyzed portfolios for sales prospects Feb 07 – Nov ...
- Apr 23
Fort Lauderdale, FL
... provides information, resolves issues, directs caller/visitor to proper personnel, or takes messages. Composes and types correspondence, lists, memoranda, reports, e-mails, and other documents observing strict confidentiality; organizes papers for ...
- Apr 22