CARMEN LEON

Phoenix, AZ ***** • (C) 602-***-**** • ad49bc@r.postjobfree.com

Office Assistant

PROFESSIONAL SUMMARY

Experienced Office Manager with 20+ years of experience optimizing productivity, efficiency, and service quality across various environments. Skilled with organizing complicated documents, balancing budgets, and handling all manner of administrative tasks. Highly dependable, ethical, and reliable support specialist and leader that blends advanced organizational, technical, and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. PROFESSIONAL EXPERIENCE

Office Administrator

Hydro Aluminum, Phoenix, AZ 8/2021-Present

• Working collaboratively with the Director, facility Management Team, and Shipping and Receiving to ensure the financial, human resources, accounting and risk management processes at the facility level office are consistent with company policy and procedures as well as with good business practice.

• Oversee hiring process and on-boarding activities for new hires.

• Ensuring inventory is secured, stored and only accessible to the associates in accordance with company guidelines.

• Maintaining workflow and organization to ensure maximum productivity.

• Performs duties to facilitate and manage personnel records, group health insurance records, accounts payable activities.

• Performs on-boarding process of new hires to include paperwork and adding them into the HRIS.

• Assist with payroll, consumer billing, accounts payable, and accounts receivables.

• Order janitorial and office supplies, on designated order dates to ensure optimum office supply inventory while controlling costs.

• Responds to incoming phone calls by providing appropriate assistance, taking messages and/or referring caller to the proper party.

• Handles requests and special projects for internal team members. Plan and executes all activities for the site.

• Schedule meetings, appointments, and events for a variety of individuals or groups sitewide.

• Maintains all kitchen/special/general office inventory and orders more as needed.

• Ensures all past due accounts are addressed according to the best practice standard and utilizing our collections partner as appropriate.

• Partner with HR to update and maintain office policies as necessary.

• Organize office operations and procedures.

Administrative Assistant/Accounts Payable

Vision Produce Inc. Phoenix, AZ 07/2017-08/2021

• Inputted all required information related to AP into the Produce Pro system. Carmen Leon- Page 2

• Performed accounts payable duties to include data entry of payables into the system and submission of monthly AP purchase journal. Records proper coding and proper approval on all invoices.

• Assigned all expenses to the proper department code numbers.

• Maintained the petty cash process including ledger accounting for disbursements.

• Performed accounts receivable duties to include data entry of site transactions and collection of amounts due.

• Generated employees billing with accuracy.

• Provided information and data entry of financial information for the Executive Director related to required reports

• Tracked employees’ vacations and other administrative work-related function for accuracy and reconciliation and payment.

Administrative Assistant/Receivables

DIRTT Environmental Solutions, Phoenix, AZ 10/2011 - 09/2016

• Responsible for the general day to day operations of the office, including answering incoming phone calls, creating/updating customer contracts/projects, greeting visitors, processing AP, assisting with payroll, and working on special projects as needed.

• Received and post all incoming invoices.

• Recorded all charges and collections for accounts receivable aging.

• Analyzed the accounts receivable aging monthly and reports delinquent accounts to the Administrator.

• Provided timely communication to the Central Billing Office to continue collection pursuit on outstanding claims.

• Assisted with AR/AP, Tecta Tracker, invoicing, expense reports, collections, deposit checks, data entry, etc.

• Uploaded documents, organizes, maintains, and updates departmental files. HR/Administrative Assistant

UTI Logistics, Phoenix, AZ 08/2010-11/2011

• Assisted in the recruitment of new associates.

• Performs on-boarding process of new hires to include paperwork and adding them into the HRIS system.

• Assisted in the administration of Company benefit programs.

• Provided support and guidance related to associate leaves of absence.

• Acted as the liaison for the site in regards of Company policies and procedures. Carmen Leon- Page 3

• Assisted with counseling, documenting associate grievances, investigations, and tracking corrective actions

• Maintained personnel files.

• Processed payroll to including, but not limited to entering missed punches, holidays, and requests for time off after proper approval has been received, submission of payroll report to Executive.

• Partnered with HR to update and maintain office policies as necessary. Operations Clerk

JP Morgan Chase, Phoenix AZ 6/1995- 05/2010

• Coordinated office activities and operations to secure efficiency and compliance with company policies.

• Maintained high levels of productivity and excellent quality standards.

• Created and delivered new hire training presentations, marketing collateral and other important materials for employee-related meetings.

• Responsible for risk migration-daily routine decisions to meet production deadlines and guidelines.

• Created and updated records and databases with personnel, financial and other data.

• Responsible for extractions and closing accounts within various departments.

• Processed check payment across the site.

SKILLS

• Bi-Lingual

• Commitment to the principles of normalization, self-determination, and commitment to excellence of an organization

• Proven experience as an Office Manager, Front Office Manager or Administrative Assistant

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Effective decision-making skills

• Attention to details and strong problem-solving skills

• Knowledge of Office Administrator responsibilities, systems, and procedures

• Proficiency in MS Office (MS Excel and MS Outlook)

• Hands on experience with office machines (e.g., fax machines and printers)

• Familiarity with email scheduling tools

• Excellent time management skills and ability to multi-task and prioritize work

• Written and verbal communication skills

• Strong organizational and planning skills in a fast-paced environment

• A creative mind with an ability to suggest improvements

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