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Washington, DC
... Mary’s Center for Maternal and Child Care 07/2014 – 07/2017 Medical Report Writer/Data Analyst Developed and analyzed reports for departments at Mary’s Center. Utilized SQL Server SSIS/SSRS, Tableau and an electronic health record platform. ...
- Mar 31
Washington, DC
... 11/10/8/7/XP • Linux Ubuntu/Fedora • MS Exchange • 0365 (Admin Center) • Service Now • WebEx Enterprise Admin • BitLocker ... Consistently met or exceeded performance targets and goals correlated with call handling and customer service. Tested new ...
- Mar 31
Washington, DC
... activities on the customer’s WAN/LAN/WLAN during maintenance hours. Maintains integrity of the Data Center and re-built the ... Served as Senior Firewall and Senior Network Engineer to support and secure the CSR network. Received requests from various ...
- Mar 31
Centreville, VA
... Perform monthly close process to include service center allocation, indirect rate calculations, and revenue recognition. Led ... experience and system capabilities as well as leading automation initiatives that support customer needs and company goals. ...
- Mar 31
Washington, DC
JAKELL ELLISON Washington, DC ***** *************@*****.*** +1-202-***-**** Professional Summary Dedicated, loyal and customer-oriented Supervisor. Possess strong knowledge of best practices and principles of employee coordination - including work ...
- Mar 31
Washington, DC, 20011
... Provided hands-on support for call center issues. 08/2016 – 02/2022 TIER 2 SUPPORT TECHNICIAN, (DCGOV) Office of the ... 06/2014 – 08/2016 CUSTOMER RELATIONS MANAGER, (DCOGOV) Office of the Technology Officer Washington DC Collaborated with ...
- Mar 30
Reston, VA
... servers in the Data Center. Migrated SFTP server from password to certificate authentication. Resolve customer issues with ... Experience using “REMEDY” call tracking systems. Automate S/W installation using utilities such as Microsoft SMS, Symantec ...
- Mar 30
Washington, DC
... ● Edited policy-related publications and memos sent to congressional and local leaders Global Financial Literacy Excellence Center (GFLEC)Washington, DC Student Marketing and Communications Specialist December 2022 - September 2023 ● Created and ...
- Mar 30
Ashburn, VA
... Food and Drug Administration (FDA) Jul 2021 to Present The Center for Drug Evaluation and Research (CDER) performs an ... ●Provided on-call 24x7-database support and troubleshooting for on-premises and in-cloud/AWS Oracle databases. ●Participate ...
- Mar 30
Falls Church, VA
... Education Justice High School – Class of 2025 Marshall Governor’s STEM Academy – Auto Technology 1-2 Skills Summary ● Workflow management Customer Service ● Vehicle Inspection Roadside Repair ● Parts Replacement Computer literacy ● Technical ...
- Mar 29