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Surrey, BC, V3S 7C3, Canada
... Alumni Contact Representative, U of T call centre (2007 - 2008) . Succeeded in raising donations worth over $30,000 in record time. . Adept at handling queries and resolving issues promptly and efficiently. EDUCATION Business Analysis Certificate, ...
- 2012 Dec 04
Blaine, WA
... service technicians in a timely and efficient manner Monitored open call report for calls dispatched by SSC Coordinated and ... ups with customers for calls placed to technical assistance centre Troubleshot internet connection, email delivery, LAN and ...
- 2012 Nov 05
Surrey, BC, V3S 2B1, Canada
... • As Project leader leads the team of 4 Network Engineer Location: Chandigarh • Project: Established 35 Seats outbound call centre, with Progressive dialer & predictive dialer (Parsec). LAN/WAN Designing /Implementation/ Configuration, MP-108 Audio ...
- 2011 Jul 20
V2X 9L2, Canada
... Resolution Co-worker, Feb 2002 – Sept 2006 • Resolved basic and complex customer service issues as they arose and as submitted by our call centre. • Arranged returns/exchanges and mailed out spare parts. • Worked with various departments and ...
- 2010 Apr 24