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Queens, NY
... Work with third party providers in the new Conference Room Buildouts i.e., Polycom, Avaya, Crestron and Cisco, camera installs and calibrations, Skype for Business and other video conference needs. Develop training materials and procedures. Train ...
- May 08
Queens, NY
... Server (CUCM 7 & 8), Avaya IP Office v8, Cisco Unity Connection 7, Cisco Unity Server 6, Cisco IP Communicator, Avaya IP Voicemail Pro 8 Database Management Systems: Oracle 10g & 11g, Microsoft SQL Server 2005, 2008, 2012, 2016, 2019 Applications: ...
- May 06
Manhattan, NY, 10019
... Environment: Lightning, Aura framework, Apex Coding, Visualforce, Triggers, Workflows, SOQL, SOSL, Data Loader, Service Cloud, Avaya CMS tool, Avaya one X tool, Avaya all agent tool, App Builder, Copado, Case Management, Email Alerts, Force.com IDE, ...
- May 03
Rochelle Park, NJ
... Highmark Health Western and Northeastern New York, Buffalo, NY 09/2022 – 12/2022 Customer Service Sales Assistant - Contract Outstanding telephonic skills using Avaya one-X phones system to warm and cold transfer, consult, and communicate with ...
- Apr 29
Queens, NY
... expenses to keep on budget, communication with Vendors, I/T personnel, Senior Management and Stakeholders ●Telephony (Avaya) IVR/CallCenter/Contact Center.Ccas/Ucaas ●Managing Countywide telephone system conversion from Analog to Voice over I/P ...
- Apr 29
Yonkers, NY
... Performed the creation of phone extensions and voice mail boxes for users on the Avaya phone system Maintained hardware inventory and managed support tickets with Remedy Technical team lead for Avon’s 1251 6th Ave site Sr Computer Technician, ...
- Apr 25
Astoria, NY, 11102
... With over 160 manufacturer partnerships which include Avaya, Cisco, HP, Commvault, Nutanix, VMware, Aruba, EMC, and IBM. Responsibilities include helping customers evaluate Managed Cloud Services by utilizing the appropriate consumption model to ...
- Mar 28
Montclair, NJ
... Cisco Routers, Switches, & Call Manager & Call Center& IP Softphones, Video Conf .Avaya CMS . LAN/WAN, Data Center, Colo’s, Server Farms,System Administrator . Desktop/Laptop Deployments & Rollouts & Reimaging,Former Union Member :IBEW 827, Local 3 ...
- Mar 28
Little Ferry, NJ
... Applications Developer V As Java Lead Developer on the Avaya Orchestration Designer platforms (Eclipse plugin) for telephony provider/member healthcare application: Designed and developed the front-end code that gathers and processes the user input. ...
- Mar 21
Newark, NJ
... Customer Success Analyst Jan 2013 - Feb 2014 ● Transformed moribund Call Center operations into a customer-centric focused Contact Center, driven by digitally enabled service delivery platforms Avaya, an interactive customer-facing CRM system, each ...
- Mar 18