| Resume alert | Resumes 1 - 10 of 563 |
Technical Support Customer Service
Houston, TX
... Office Representative/ Insurance Verifier Specialist Assisted agents with various types of technical issues via phone, email, and live chat Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements. ... - May 08
... Office Representative/ Insurance Verifier Specialist Assisted agents with various types of technical issues via phone, email, and live chat Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements. ... - May 08
Customer Service Manager
Houston, TX
... Customer Service Supervisor Agero Roadside Assistant, Houston, TX 01/2015 – 01/2017 Supervise and lead a team of 20 customer service agents, providing guidance, coaching, and feedback to ensure excellent service. Set performance goals and metrics, ... - May 04
... Customer Service Supervisor Agero Roadside Assistant, Houston, TX 01/2015 – 01/2017 Supervise and lead a team of 20 customer service agents, providing guidance, coaching, and feedback to ensure excellent service. Set performance goals and metrics, ... - May 04
Customer Service Representative
Houston, TX
... Remote Manager G B ENT LLC June 2019 to September 2021 Provide customer service, assisting with all aspects of administrative management Hired, trained, and mentored top customer service agents and front-end staff. Implemented ambitious customer ... - May 03
... Remote Manager G B ENT LLC June 2019 to September 2021 Provide customer service, assisting with all aspects of administrative management Hired, trained, and mentored top customer service agents and front-end staff. Implemented ambitious customer ... - May 03
Customer Service Representative
Houston, TX
... s Best Practices and review procedural changes to ensure compliance with the organizations policies and procedures • Respond to telephone inquiries from insurance agents, insurance companies and insured customers regarding premium finance accounts. ... - May 03
... s Best Practices and review procedural changes to ensure compliance with the organizations policies and procedures • Respond to telephone inquiries from insurance agents, insurance companies and insured customers regarding premium finance accounts. ... - May 03
Customer Support Network Security
Houston, TX
... Install,maintain and trouble shoot ICM/UCCX call flows, mentoring for agents. Reporting Maintenance and troubleshooting with LAN, WAN and SIP(CUBE )interconnections supporting call failover Advanced understanding of High Availability and Virtual ... - May 02
... Install,maintain and trouble shoot ICM/UCCX call flows, mentoring for agents. Reporting Maintenance and troubleshooting with LAN, WAN and SIP(CUBE )interconnections supporting call failover Advanced understanding of High Availability and Virtual ... - May 02
Real Estate Front Office
Houston, TX
... Property staging and setting appointments for agents to show company listings. Answering incoming phone calls from buyers agent, working with sellers and listing agents to increase sales of company listings. Showings Desk Manager/Front Desk ... - May 01
... Property staging and setting appointments for agents to show company listings. Answering incoming phone calls from buyers agent, working with sellers and listing agents to increase sales of company listings. Showings Desk Manager/Front Desk ... - May 01
Call Center Representative
Houston, TX
... • Responsible for the training of new agents. • Instructed new agents on the procedures, policies, and protocols of the company. • Trained new agents how to navigate the computer system and how to operate the phone system. • Kept up with daily ... - Apr 30
... • Responsible for the training of new agents. • Instructed new agents on the procedures, policies, and protocols of the company. • Trained new agents how to navigate the computer system and how to operate the phone system. • Kept up with daily ... - Apr 30
Information Technology Product Development
Houston, TX
... Executive Manager, Storage/Networking/Infrastructure (SNI) Sep 2004 – Oct 2007 Managing team responsible for strategy, development and driving industry standards efforts of storage drivers and agents for MSA and Smart Array. Deliverables include ... - Apr 29
... Executive Manager, Storage/Networking/Infrastructure (SNI) Sep 2004 – Oct 2007 Managing team responsible for strategy, development and driving industry standards efforts of storage drivers and agents for MSA and Smart Array. Deliverables include ... - Apr 29
Active Directory Data Entry
Houston, TX
... • Resolve Iphone, Apple Watch, iMac Issues • Analyze software issues • 3/2017 – 06/2019 Quality Control Manager S4 Communications • Observe inbound calls • Provide feedback to agents • Coach agents on feedback 09/2016 – 03/2017, Technical Support ... - Apr 29
... • Resolve Iphone, Apple Watch, iMac Issues • Analyze software issues • 3/2017 – 06/2019 Quality Control Manager S4 Communications • Observe inbound calls • Provide feedback to agents • Coach agents on feedback 09/2016 – 03/2017, Technical Support ... - Apr 29
Mortgage Loan Customer Service
Houston, TX
... Networked with real estate agents to drive business. First Community Credit Union February 2019- March 2021 Mortgage Loan Officer/Consultant Interview applicants to determine best possible mortgage product and services suited to their needs. ... - Apr 27
... Networked with real estate agents to drive business. First Community Credit Union February 2019- March 2021 Mortgage Loan Officer/Consultant Interview applicants to determine best possible mortgage product and services suited to their needs. ... - Apr 27