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Incident Manager
Scotiabank
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Huber Ridge, OH, 43081
... across the team to support effective decision-making during incident response, post-incident, and prevention phases. ... adherence to our incident protocol, incident communication matrix, service-level commitments, and all associated playbooks. ... - Aug 03
Technology Support III - Production Incident Management
JPMorganChase
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Columbus, OH
... Job responsibilities Provide support to end-to-end application or infrastructure service delivery to enable successful ... Working on incident, problem, event management for employee platforms. Coordinate the resolution of critical Major Incidents ... - Jul 24
Desktop Support Technician (Vacancies)
City of Columbus
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Columbus, OH, 43215
$29.47 - $44.19 hour
... support staff to resolve system problems; Requisitions supplies and materials as required; Transports information technology equipment from one City facility to another; May provide support for the technology service desk on an as-needed basis. ... - Jul 31
Systems Support Analyst Sr
Experis
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Columbus, OH, 43215
... Provide analysis and implementation support of new technologies to enhance operations and service delivery. Communicate application functionality to maximize system capabilities in meeting process requirements. Lead focus groups and process ... - Aug 03
Senior Manager, Incident Management (IB)
Scotiabank
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Huber Ridge, OH, 43081
... to our incident protocol, incident communication matrix, service-level commitments, and all associated playbooks. Regularly recognize and reinforce high-quality work and behaviours individually and in a team setting where appropriate. Support the ... - Jul 22
Customer Service Support Associate I
Cass Information Systems
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Clinton Township, OH, 43224
... Clearly communicate verbally and in writing, and works in a professional manner with all internal and external sources to maintain required levels of production, quality, and high levels of client service and satisfaction. Acquire, investigate, and ... - Jul 31
IT Service Desk Technician 2
OPERS
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Clinton Township, OH, 43224
Description IT Service Desk Technician II – Downtown Columbus, Ohio Are you looking for your next IT career opportunity? Do ... following: Incident Management Processes Problem Diagnosis Preventive Maintenance End User Technical Training and Support ... - Aug 04
IT Technical Support Analyst
Bob Evans Foods
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New Albany, OH, 43054
... Provides technical support and guidance to customers through inbound phone, self-service, walk-ups, IM and e-mail requests. Provides first line escalation point for customer issues or concerns. Responsible for ITSM Incident, Knowledgebase, and ... - Aug 04
Peer Support Specialist- Part Time
Community Medical Services
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Columbus, OH, 43215
... support networks. Maintain confidentiality and adhere to professional standards. Draw from prior behavioral health experience, either as a recipient of services, a family member of someone receiving services, or a primary caregiver of a service ... - Jul 30
Technical and Desktop Support Specialist
Frost Brown Todd
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Clinton Township, OH, 43224
... with established escalation procedures and provide status updates to internal clients throughout the life of an incident. ... under a desk in order to service computers. Ability to work on call-support on a designated weekends throughout the year. ... - Aug 04