Solution Engineer

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:As a Solution Engineer, you will play a pivotal role in ensuring our merchants successfully implement our products. We will look for you to use your technology and business intelligence to help merge the multitude of APIs and experiences to create solutions our merchants will love.

The role requires internal cross team participation with key internal stakeholder teams such as Sales, Product, Engineering, Risk, Compliance, etc. to address specific integration requirements or new product features.

Job Description:

Essential Responsibilities:

Consult with prospects to handle technical product questions and provide guidance

Collaborate with the Product Team to gather and refine requirements for new features

Implement collateral materials to communicate and educate clients

Execute RFPs (Request for Proposal), Statements of Works, and Proposals

Present competitive analysis to internal teams and suggest improvements

Act as the main technical point of contact for clients and set up test accounts

Minimum Qualifications:

Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

Web and mobile technologies including Web Services, REST APIs, HTML/HTTP, iOS, Android and leading web and mobile application frameworks.

Multiple major programming languages (Java, Node.js, .NET, PHP, Python).

Exceptional communication skills. This role supports mandarin speaking clients, proficiency in both Mandarin and English is a must.

Ability to lead complex partner engagements that may involve multiple project teams from PayPal and our partner organisations. Coordinate with core and engineering teams as needed

Ability to successfully interact and dynamically adapt to communication styles with all levels of client organizations including C-level executives, middle management, finance and operations, developers, and line personnel.

Ability to translate requirements into detailed design and solution documents.

Ability to quickly assess and troubleshoot most integration issues

Effective time management skills to work with multiple external customers concurrently.

Self–learner for most of the topics on new products with proficiently designed solutions and deliver integrations with both off the shelf and customized products.

Strong presentation skills (Presenting to Business units and Technical teams).

About 10% international travel.

5 years of experience with Payments (Credit Card, Banking, Online, Offline) or eCommerce Comprehensive knowledge is highly valued.

Broad knowledge of technical concepts and payment processing as it relates to company products and integration.

Subsidiary:PayPal

Travel Percent:10

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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