Salesforce Consultant

Job Description

Cordia Resources by Cherry Bekaert is partnered with a leading not-for-profit industry association seeking a Salesforce Consultant with Nimble AMS expertise.

Join a dynamic team dedicated to managing and optimizing CRM systems for a $20 million not-for-profit organization. This fully remote position allows flexibility to work from anywhere, provided you can operate within Eastern Time Zone hours, 8-5. This contract/consulting role spans 3-6 months with potential for extension.

Title: Salesforce Consultant

Location: Remote

Hourly Rate: Market

Job Type: Contract (3-6 months)

Key Responsibilities:

Manage and maintain the Salesforce platform, including user setup, profiles, roles, permissions, workflows, and automation.

Customize objects, fields, page layouts, and record types to align with business requirements.

Monitor system performance and troubleshoot issues effectively.

Utilize Nimble AMS to enhance contact management and relationship intelligence.

Integrate and synchronize data between Nimble, Salesforce, and other systems to ensure consistency and integrity.

Pull and consolidate data from decentralized sources, including spreadsheets, third-party tools, and APIs.

Develop and maintain data import/export processes and ETL workflows.

Collaborate with IT and data teams to ensure seamless data flow and reporting accuracy.

Design and deliver training sessions, documentation, and resources for end-users.

Provide ongoing support and troubleshooting for Salesforce and Nimble users.

Gather user feedback to implement improvements for enhanced user experience.

Build and maintain dashboards and reports to support sales, marketing, and operations.

Analyze CRM data to identify trends, gaps, and opportunities for process improvement.

Candidate Qualifications:

3+ years of experience as a Salesforce Administrator.

Experience with Nimble CRM and integration with other platforms.

Strong understanding of CRM data structures, workflows, and automation.

Experience working with decentralized data sources and integration tools like MuleSoft and custom APIs.

Excellent communication and interpersonal skills, especially in training and support contexts.

Salesforce Administrator Certification is preferred.

Familiarity with data visualization tools such as PowerBI or Tableau is preferred but not required.

Fully remote