Collections Specialist

Job Description

One of LHH’s thriving clients in Columbus, OH is seeking a detail-oriented and proactive B2B Collections Specialist to manage and resolve outstanding accounts receivable from commercial clients. This role is ideal for someone with strong communication skills, a customer service mindset, and a proven track record in corporate collections. This is a contract opening and is available to start quickly!

Key Responsibilities:

Manage a portfolio of B2B accounts and ensure timely collection of outstanding balances.

Communicate with clients via phone and email to resolve payment issues and discrepancies.

Investigate and reconcile account disputes and short payments.

Collaborate with internal departments (e.g., Sales, Billing, Customer Service) to resolve client concerns.

Maintain accurate records of collection activities in the system.

Prepare aging reports and escalate delinquent accounts as needed.

Support month-end close processes related to accounts receivable.

Qualifications:

2+ years of experience in B2B collections or accounts receivable.

Strong understanding of commercial credit and collections practices.

Proficiency in Microsoft Excel and ERP/accounting systems (e.g., SAP, Oracle, NetSuite).

Excellent written and verbal communication skills.

Ability to work independently and manage multiple priorities.

Preferred Skills:

Experience iworking with a large portfolio of customer accounts

Familiarity with dispute resolution and deduction management.

Knowledge of industry-specific billing systems or portals.

Pay Details: $23.00 to $28.00 per hour

Search managed by: Zachary Sanders

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Full-time