Call Center Representative

Job Description

Are you a sales-driven individual who thrives in a fast-paced environment? Do you love the challenge of cold calling and closing deals? If so, we have the perfect opportunity for you!

We are seeking a dynamic and motivated CALL CENTER Sales Representative to join our high-energy sales team. In this role, you will be responsible for making 75+ outbound calls daily to gun store owners and ranges, presenting our competitive ammunition packages and ammo with the goal of closing sales in a single call. This is a position with unlimited and uncapped earning potential for top performers. We use an advanced AI dialing system to maximize your efficiency, and we need someone who can leverage this technology to drive sales and thrive in a high-volume, results-oriented environment.

If you are a true hustler with a passion for cold calling, overcoming objections, and negotiating prices, we want to hear from you!

Key Responsibilities

Make 75+ outbound calls per day to potential customers.

Present our ammunition and special offers, emphasizing competitive pricing and value.

Overcome customer objections and negotiate prices to close sales in a single call.

Meet and exceed daily and weekly sales targets.

Accurately document all sales interactions in our CRM system.

Continuously improve sales techniques and stay updated on product knowledge.

Collaborate with the team to share best practices and achieve collective goals.

Qualifications and Skills

Proven experience in high-volume cold calling and sales, preferably the ammunition industry or in a call center environment.

Strong persuasion and negotiation skills, with a demonstrated ability to close deals.

Ability to work under pressure and meet tight deadlines in a fast-paced environment.

Excellent verbal and written communication skills.

Familiarity with sales techniques and strategies for overcoming objections.

Basic knowledge of the ammunition industry or eagerness to learn is a plus.

Proficiency in using CRM software and other sales tools.

High school diploma or equivalent; additional sales training or certification is a plus.

What We Offer

Base salary plus an attractive uncapped commission structure.

Comprehensive training on our products, sales techniques, and AI dialing system.

Opportunity to work in a dynamic and supportive team environment.

Career growth potential for those who consistently exceed expectations.

About the Role

Welcome to Hyperion Munitions, Inc.

Florida-Based. Global Reach.

We’re a proud, veteran-owned ammunition manufacturer based in Largo, Florida, dedicated to producing top-quality centerfire ammunition right here in the USA. Using advanced machinery and strict quality control, we deliver the reliability and performance our customers expect from American-made products.

What sets us apart? Unlike many competitors, we manage the entire manufacturing process in-house — from raw materials to finished product. We produce our own subcomponents, assemble every round, and handle final packaging to ensure consistency and quality at every stage. Our product line includes full metal jacket (FMJ) and defensive centerfire ammo, as well as .410 bore and both steel and lead shot shells. We’re also proud to be the exclusive representatives for cutting-edge firearm platforms like Decima, T6 Rifles, and our patented Precision Trigger Control (PTC) system. Our customers span the globe and include distributors, online retailers, law enforcement agencies, shooting ranges, and dealers.

At Hyperion Munitions, we foster a positive, collaborative work environment where transparency and teamwork are valued every day. So, come join us as we continue to grow!

Full-time