JUNIOR OPERATIONS CONSULTANT (NON-SAP) PURCHASE PROCESSES with German

Make an amazing climb in your career in an international team of experts. Our company provides technological services for the whole Schwarz group of more than 30 countries in Europe and the US. Our vision is to be the leading ecosystem for a better life. We built the European sovereign cloud STACKIT. With XM Cyber we set new standards in differing cyber crimes. We run AI better than anyone. With us you will find a variety of opportunities to grow and do your best at your calling – IT. We exist to improve life with our products and services - for today's generation and future generations. We act future proof!

The impact You will create:

On this position you will be responsible for the implementation, roll-out and second-level support of operational purchasing processes

You will be functioning as a connection between our international IT and the business units, as well as the technical departments in the countries

You will be analysing and processing IT requests and incidents and will be taking the respective measures to resolve them as well as making optimizations to avoid similar issues in the future

You will be creating documentation, sharing knowledge within the team and with 1L and Business Department

You will also be responsible for the support of business units to ensure the system readiness, which requires stand-by-duty and also covering the standard business hours of the team (19:00 EET)

Experience and skills You will need:

Good command of German and English (B2 level)

Good analytical and troubleshooting skills

Solution oriented and quick to learn in fast paced, demanding environment

Ability to work independently but at the same time desire to support the team needs and integrate in the team environment

Customer focus, willingness to offer support to others

Enjoy working in an international environment

ITIL knowledge is an advantage

Experience with ERP or PLM systems is an advantage, i.e. in purchasing processes, master data management and Product Lifecycle Management

Experience in ServiceNow ITSM (IT Service Management tool) is an advantage

Experience in 1L or 2L support is an advantage

Experience in TradeBeyond (CBX) is an advantage

Our offer:

An attractive remuneration package depending on your seniority

Variety of opportunities with one of the strongest and largest retail companies in the world

A huge array of tools & technologies available on the spot and ready for a steady personal development

Food vouchers, MultiSport card, additional health insurance, travel expenses and a modern office close to Paradise Mall

A good work-life balance with flexible working time & options for mobile work

A pleasant and diverse environment with regular events, team buildings and stimulating activities

If you are interested in our offer, please send us your up to date resume in English. We want to know you!

Your application will be reviewed in strict confidentiality. Only the approved candidates will be invited to an interview. By applying for our job openings and by providing your personal data you explicitly agree with our Privacy Policy here: Your data will be processed for the purpose of recruiting and for the purpose of possible signing of a labour contract. Your data will be stored and processed by “Schwarz Global Services Bulgaria” EOOD. Please have in mind that with this you give permission for your resume to be shared with other parties of the Schwarz Group.

Some are still thinking. You act.