Sales Development Representative

Job Description

SmartSource®, an ABCOM Technology Group company, has more than 35 years of experience serving clients' business technology needs in the events, staffing, legal, government, finance, education, entertainment, and meeting production industries. The company provides services throughout North America through its fully staffed and equipped offices in major metropolitan markets. SmartSource draws from its extensive inventory of audio-visual technologies to deliver world class solutions for meetings and conventions, including general sessions, breakout rooms, trade shows and specialty events. The SmartSource team is passionate about leveraging its expertise to support our clients’ goals, while inspiring their attendees and stakeholders.

Job Summary:

As a Sales Development Representative (SDR), you are directly responsible for driving net-new pipeline for our Sales Team. We are looking for high-energy, driven professionals with sound business acumen, strong EQ, and natural sales instincts to join our Team. As the first line of communication with potential customers, ideal SDRs have a strong understanding of the sales process, excelling at researching leads, starting new relationships, and qualifying prospects. Every potential customer is an opportunity for you to boost top-line revenue growth, customer acquisition levels, and profitability.

Responsibilities:

Generate new business opportunities to build our sales pipeline through both inbound and outbound efforts

Outreach directly into prospective customer contacts that fit our ideal persona via cold-calls, text, emails, integrated marketing campaigns, LinkedIn campaigns and other methods

Articulate our value proposition and objection handle to create qualified opportunities

Work closely with team members to develop successful prospecting strategies

Document all activities within our CRM, maintaining flawless data management

Drive active engagement with new and existing leads through creative follow-up communications

Collaborate cross-functionally to create new processes and refine existing processes through innovative thinking

Become a critical part of our high performing team

Requirements:

Bachelor’s degree or at least 2 years of relevant experience with history of strong performance (SDR, Customer Success/Service, Direct Sales)

Experience using tools like Outreach, ZoomInfo, LinkedIn Sales Navigator, or similar platforms to streamline outreach

Strong interpersonal and rapport-building skills, glass-half-full mentality

Self-starter attitude and ability to exercise judgment and solve difficult problems without direct supervision, comfortable with ambiguity

Excellent communication skills; ability to effectively lead client meetings and presentations

Highly organized; ability to handle multiple deadlines simultaneously

Preferred Qualifications:

Proficiency with Salesforce or other CRM software

Prior experience as a Sales Development Representative with a track record of achieving sales quotas

Prior experience selling in B2B technology, AV services, or events industry preferred

SmartSource is an equal opportunity/affirmative action employer. SmartSource does not discriminate on the basis of race, color, religion, gender (including non-binary/third gender), transgender, gender identity or expression, sexual orientation or affectional preference, national origin, citizenship, age, disability, status as a protected veteran, military status, marital status, or status in any group or class protected by applicable federal, state, or local law. SmartSource makes reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act, Rehabilitation Act, and applicable state and local laws.

Full-time