Customs Entry Writer

About the role:

As our Customs Entry Writer, you will be instrumental in the growth and development of the Customs Brokerage business of TQL Global. You will be responsible for filing and maintaining all documentation required by US Customs and Participating Government Agencies (PGAs) while also acting as a point of contact for Sales and their customers to ensure timely coordination of customs clearance, regulatory compliance and delivering a quality customer experience.

What’s in it for you:

Competitive compensation and benefit package

Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match

Advancement opportunities with structured career paths and mentoring sessions

Up to $5,000/yr in tuition reimbursement

Employee referral bonus opportunities

Opportunity to work towards obtaining Customs brokers license

We win wherever we go – Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America’s Best Employers (2022)

What you’ll be doing:

Work with customer and internal team members to deliver a high quality customer experience

Review, file, audit and process all customs documents

Coordinate the release of goods with carriers, CBP, and other governmental agencies as required

Maintain up-to-date customer records and customs compliance documentation

Review shipment ISF data and submit within the regulatory timeline

Review and monitor all customs rejections, requests for information and other correspondence

Provide clearance status as needed to the appropriate parties

Execute file billing in a timely manner

Develop and maintain customer relationships

Work predominantly with other departments within Total Quality Logistics for all customs needs.

Other duties as assigned

What you need:

Strong attention to detail and the ability to multi-task

2+ years of experience processing customs entries

Knowledgeable with U.S. Customs Regulations

Basic knowledge of the HTSUS

Ability to multi-task and work independently in a fast-paced environment

Excellent communication and organizational skills with a strong attention to detail