System Engineer MS Exchange (f/m/d)

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.

YOUR CHALLENGE

Ensuring the operation of infrastructure applications in respect to application management (2nd level support) in a global environment.

Processing of incident tickets generated by monitoring systems and the local service desk within SLAs

Performing coordination / communication tasks between incident managers, applications service owners, 3rd-level support and other IT / Business stakeholders

Takeover of periodical on-call duty (weekly 7x24)

Administration of change requests, for application related process fulfillment

Participation in periodic releases and or disaster recovery tests on weekends

Engage in projects relating to operational aspects for existing or newly integrated applications or infrastructure components

Routine data cleansing of the systems

Process optimization and automation of repetitive tasks

Keep application operation documentation (knowledge database) up to date

Independent work with a focus on precision

YOUR PROFILE

Completed IT training (Degree in Computer Science or other IT related certification)

At least 3 years of professional experience in IT support

Unix know-how (shell scripting is an advantage)

Knowledge of Windows OS at server level

ITIL Foundation certification

Process-oriented and analytical approach

Enthusiastic team player with strong communication skills

Highly motivated, and proactive, with an eagerness to learn and take on new concepts

Good written and spoken English, German an advantage

At least 3 years of professional experience with Microsoft Exchange Server 2019 (Hybrid)

Knowledge of e-Mail encryption

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