Strategic Operations & Governance Manager

Optima Global Solutions Inc.is a valuable IT Services and Solution provider that customers, employees, and stakeholders feel proud to be associated with. Optima's Intelligent Automation Solutions leverage robotic process automation, intelligent data capture, and business process management best practices to streamline operations. Our IT Services practice provides organizations with highly personalized, comprehensive, U.S. based recruiting services supported by our internal onsite team of subject matter experts.

Currently, we are hiring for the following position;

Strategic Operations & Governance Manager

POSITION SUMMARY:

We are seeking a highly organized Strategic Operations & Governance Manager to support the Digital Transformation Lead in driving forward transformation initiatives across federal healthcare technology platforms. This role serves as a key operational and strategic partner, responsible for coordinating across programs, ensuring the quality and delivery of executive communications, and overseeing governance forums such as the Quarterly Planning Review (QPR) and Government Board of Directors (GBOD).

The Manager will play a critical role in enabling leadership effectiveness by managing high-visibility deliverables from end to end - including preparing inputs for briefings, overseeing meeting logistics, and conducting final quality control on executive materials.

The ideal candidate will bring extensive program management experience, fluency in technical and software-centric environments, and prior experience supporting acquisition-focused organizations.

This individual will collaborate cross-functionally across the DHMS organization and may oversee a small cross-functional team to track progress and execute deliverables across multiple priorities. Success in this role requires strong communication skills, attention to detail, and the ability to synthesize and present complex information clearly and concisely for senior leadership (e.g., through PowerPoint presentations).

JOB RESPONSIBILITIES:

Provide executive operations support for Product-Platform Services leadership

Coordinate scheduling for cross-program governance meetings

Ensure timely preparation and setup of meeting environments (both physical and virtual), including AV/tech checks and room readiness

Maintain and execute SOPs for governance forum workflows

Track and consolidate inputs for governance forum agenda topics from stakeholders across the DHMS organization

Take clear, structured notes during governance and leadership meetings to capture key decisions, action items, and ownership

Maintain a centralized log of follow-ups, deadlines, and responsible parties to ensure timely resolution of outstanding items

Ensure meeting summaries and decision logs are distributed in a timely manner

Own final deliverables and communication artifacts

Draft communications and presentations for senior leadership (e.g., emails, slide decks, talking points )

Quality-check communications and presentations for senior leadership (e.g., emails, slide decks, talking points)

Prepare and distribute pre-reads and meeting packets; ensure alignment and completeness of all content prior to delivery

Serve as a liaison to executive stakeholders, including coordination with organization leaders such as the Program Executive Officer for DHMS (PEO) for final material delivery

Enable change management and cross-functional transformation

Support ongoing transformation efforts with strong communications that clarify technical or procedural changes

Collaborate with Product Platform Services leadership and the BCG team to align content, messaging, and cadence with strategic objectives

Provide cross-functional coordination across technical, program, and operational teams to ensure smooth implementation of change initiatives

BASIC JOB REQUIREMENTS:

10-15 years of experience in technical program management or leadership operations

Demonstrated fluency in software/IT and product terminology and workflows

Experience supporting acquisition-focused organizations or working within acquisition contexts

High-level proficiency in Microsoft PowerPoint, Word, Outlook, and collaboration tools such as Teams or SharePoint

High attention to detail, particularly in managing executive-level deliverables under tight timelines

Prior military service preferred but not required

Secret clearance preferred but not required

Has a CAC (Common Access Card) preferred but not required KEY COMPETENCIES :

Communications & influence

Excellent verbal and written communication skills; able to simplify complex topics and craft compelling messages for senior stakeholders and external audiences (e.g., search firms, candidates)

Effectively communicate and collaborate with stakeholders across functional levels and government tiers

Technically fluent in software development workflows and experienced in translating complex content into high-quality executive deliverables (e.g., slides, talking points, memos) Leadership & stakeholder management

dept at stakeholder engagement and cross-functional coordination, particularly in federal or military settings

Proven project and team management skills, including directing sub-managers, vendors, and workstreams toward outcomes

Familiar with acquisition organizations and public sector environments; understands government-specific constraints and decision-making Delivery & agility

Strong organizational and time-management skills

Thrives in dynamic environments; able to adapt quickly to shifting priorities, ambiguous asks, or evolving stakeholder needs Strategic execution & problem solving

Proactive, solutions-oriented "fixer" mindset; comfortable identifying and resolving complex problems independently

Strategic thinking and analytical problem-solving skills; able to align complex inputs into clear priorities and actions for leadership Interested candidates, please apply online with a detailed resume and contact information.

Thank you.