Printing & Distribution Team Lead

Job Description

Description:

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.

Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.

Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!

In-Office: This is a 100% in-office role based at our Louisville, KY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Position Overview

This position is responsible for supervising the daily activities in the print center and directing the work assigned to the Distribution Assistants. Also responsible for partnering with the Distribution Manager to ensure the safety, quality, performance, and overall experience of meeting client’s distribution needs. This leader will provide input and support the performance review process for direct reports. This position will serve as a backup for essential Distribution Manager responsibilities.

Location: 3600 Chamberlain Lane, Suite 148, Louisville, KY

Primary Responsibilities

Supervise the work of their assigned group on a day-to-day basis, including delegation of work assignments to various team members

Coordinate all training assignments associated with the Distribution Assistant role(s), as well as working with Distribution Manager to develop and implement changes to the department's Standard Operating Procedures

Responsible for opening and closing responsibilities for the print center as assigned.

Responsible for approving or adjusting Distribution Assistant’s timecards and approving time off requests.

Provide coaching, mentoring, and training to develop team members for career progression through formal feedback and during regular 1-1 meetings.

Provide input and recommendations to the Distribution Manager in the areas of performance management & promotional opportunities

Facilitate team huddles and work with the Distribution Manager to set expectations and team goals.

Collaborate with the Support team to ensure timely payroll delivery. Duties include monitoring payroll through delivery and following up on delivery issues with shipping vendors and internal teams.

Effectively communicate with internal departments when handling client issues associated with production defects, escalations, delivery issues, or “same day” payrolls.

Assign the nightly audit and signs off for accuracy. May take corrective action on identifiable issues along with sending the tracking files in a timely manner.

Responsible for communication with shipping couriers as needed.

Respond and send e-mails related to CRM inquiries (via Salesforce) for any quality defects, tracking queries, delivery issue(s), root cause and remediate the issue.

Develop and share best practices with peers across Distribution print centers.

Assist with tracking metrics related to quality error(s) and internal errors for a distro location.

Assist the Distribution Manager with the SOC audit process by ensuring compliance of accuracy and storage of data. Assist the Distribution Manager with ordering critical supplies and maintaining proper inventory levels.

Assist the Distribution Manager with planning and implementing all quarter-end and year-end responsibilities.

Available to receive and respond to Pager Duty notifications based on business need as backup to Distribution Manager and partner with Business Resilience team on mitigation next steps.

Flexible to meet the needs of the business hours, especially during Peak shipping (Mon-Wed) and during Year End (December-February). PTO requests are limited during this time.

Education and Experience

High school or equivalent diploma required, Associates or bachelor's degree preferred

2+ Years experience in a production environment

Experience in conflict resolution and team building and development

Ability to motivate, coach, and lead in a team environment driving for desired results

Strong verbal and written communication skills

Excellent organization skills and attention to detail

Ability to work in a high-volume environment

Physical Requirements:

Mobility is required to stand for long periods, sitting, walking, and bending

Ability to regularly lift, hold and carry objects weighing up to 30 pounds

Preferred experience:

Previous experience supervising a team of hourly employees preferred

Salesforce experience highly desired

Experience managing suppliers and critical production equipment

Familiarity with payroll processing applications, Microsoft Office, and Shipping Software

Industry experience in digital print, logistics, and fulfillment of payroll production, in a tightly controlled, audited environment is preferred

Experience with process improvement, kaizens, or six sigma initiatives is a plus

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.

The pay range for this position is $51,200 - $70,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via

Full-time