Telecalling executive

telecalling executive, also known as a telecaller, telemarketing executive, or telesales representative, is responsible for making calls to potential and existing customers to generate sales. Their duties include:

Making calls: Making outbound calls to generate leads, or cold calls to market a company's products or services

Explaining products: Explaining a company's products and services to customers

Meeting targets: Meeting and exceeding sales targets

Maintaining records: Keeping daily call records and progress reports

Building relationships: Developing and maintaining relationships with customers

Answering questions: Answering customer queries and helping them with their inquiries

Updating customers: Keeping customers informed about services and guiding them toward what would suit their needs