Telecaller

telecaller is a company representative who makes and receives calls to customers to generate sales or provide customer service. Their responsibilities include:

Finding new sales opportunities

Answering customer questions

Explaining the benefits of products or services

Asking for orders over the phone

Providing pricing details

Retaining customers

Maintaining service quality

Creating and maintaining paperwork or documentation

Checking in with existing clients

Telecallers are an essential part of many industries and are in high demand. They need to have excellent verbal communication and persuasion skills.