Customer care executive

inbound telecaller's job is to handle incoming customer calls, answer questions, and resolve issues. They may also perform other tasks, such as:

Customer service: Help customers with inquiries, complaints, and troubleshooting

Sales: Generate leads, close sales, and ask for orders

Product information: Explain product features, benefits, and pricing

Customer data: Collect customer details like names, addresses, and phone numbers

Record keeping: Maintain accurate records of customer interactions

Customer relationships: Build and maintain positive relationships with customers

Sales targets: Meet or exceed sales targets set by the organization

Market trends: Stay updated on market trends to better serve customers